Accounting Department

Yolanda P Loya

**** *. ****** **, ***** Maria, CA 93455 E-mail: ********@*****.*** Phone :805-***-****

OBJECTIVE Innovative Business student seeks to work in a challenging and rewarding environment.

BACKGROUND A Motivated, detail oriented professional with over 6 years of clerical experience and 15 years of customer Service experience including organizational development, understanding self and others, staffing commitment and resiliency. Highly proficient in identifying actual and potential problem areas and implementing solutions to ensure quality, adherence to schedule, and cost effectiveness.

AREA OF EXPERTISE

Problem Solving Communications

Team Player Proven Customer Service Skills

Computer Skills Self Starter

Organization Skills Professional

HIGHLIGHT OF

QUALIFICATIONS •Clerical, setting up counseling and doctor appointment, phones

.Taking care of front office duties including doing collection

.Control of all medical procedure and surgery for Two doctors

.Put all documents in order for them and helping patience to fill out Disabilities paper

.Administration, Verifying Insurance and taking personal Information.

.Routing calls to different departments setting up surgery, Labs, X-ray, and OB Patience.

.Always practicing Hippa Laws

EDUCATIONAL Attended Santa Barbara Business College for Administration (2002-2003)

ACCOMPLISHMENTS Payroll Certificate (Dec. 2008)

Bookkeeping Certificate (May.2009)

CAREER Full-Time Business Administration

HISTORY Aegis Medical System, Santa Maria, (2005-2006)

Full-Time Medical Records Specialist

Santa Maria Gastro logy, Santa Maria, CA (2004-2005)

Full-Time Admission Clerk

Marian Medical Center, Santa Maria, CA (2003-2005)

EDUCATION Allan Hancock College Santa Maria CA

Major: Accounting

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