Sales Service

Jermaine T. Bias

**** **** ******

Grand Prairie, Texas 75051

972-***-**** home 318-***-**** cell

Objective

To secure a position of interest with a reputable company,

where professional growth and development may exist.

Education

1994-1998 St. Augustine High School New Orleans, LA

Diploma- General Studies

1994-1995 Grambling State University Grambling, LA

General Studies

August 2006 Continental Truck Driving Institute Desoto, Tx

Commercial Driver’s License

Work Experience

Dec. 2010- Feb. 2012 Dr. Pepper/ Snapple Group Irving, Tx

Full Service Driver

• Service vending machines with products, collects monies and records meter reading for each vendor, places point of sales material, fills change dispenser, adjusts and cleans mechanism as needed.

• Assure that each vendor is maintained with proper brands, maximizing productivity for space to sales ratio.

• Utilize handheld computer to generate invoices, record sales/monies collected.

• Accurately account for daily money/case transactions.

• Solicit new accounts and vendor locations.

• Notify Full Service Development Manager of mechanical problems or change in account status; i.e. new ownership, account closed, etc.

• Develop and maintain a good Company image in the trade and industry to achieve the company's objective for the overall growth and availability of Dr Pepper products.

• Perform routine vehicle inspection and operates assigned vehicle in a safe and efficient manner.

Oct. 2006- Dec. 2010 FedEx Ground Hutchins, Tx

Courier

• Provides efficient and safe delivery and pick-up of packages and documents, while representing the company in a professional manner.

• Operates non-articulated vehicles weighing 10,001 lbs to 25,999 lbs safely and efficiently, complying with all governmental and corporate procedures. This position is not responsible for transporting placarded hazardous goods.

• Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and missorts.

• Seeks additional business from current customers and attempts to gain new business; passes leads to sales department; informs sales department of significant changes in customer use/competitor's actions.

• Answers customer questions on FedEx features of service and keeps customers informed about the company and its services.

• Ensures that packages conform to FedEx features of service, that proper labeling is provided, and that all paperwork is complete, neat, and accurate.

• Determines legality of packages including special requirements for dangerous goods and international shipments; separates packages by service type and destination, in accordance with established procedures.

• Scans packages according to prescribed procedures; demonstrates proficiency in features of service and equipment.

• Ensures customers have adequate supply of FedEx materials for shipping.

• Meets aircraft and transports packages as required for sorting operations.

• Loads and unloads aircraft, containers and company vehicles; operates mechanized ramp equipment to load and unload packages.

Oct. 2006- Oct. 2005 Residence Inn (Marriott) Dallas, Tx

Housekeeping Supervisor

• Direct the activities of the Housekeeping and Laundry Department

• Train and supervise department staff, maintains inventory of furnishings, equipment and materials responsible for department budget.

• Knowledgeable of OSHA rules and regulations pertaining to cleaning supplies and safety

• Responsible for maintaining staffing schedule assignments and daily work assignments

Aug. 2005- Feb. 2001 Renaissance Pere Marquette Hotel(Marriott) New Orleans, LA

Human Resources Assistant

• Maintained employee records including information such as name, address, job title, and earnings; benefits such as health and life insurance; and tax withholding

• Recorded information and answer questions about employee absences and supervisory reports on employees’ job performance

• Managed employee promotions or adjustments to health insurance plans, by amending necessary documents

• Screened job applicants to obtain information such as their education and work experience; administer aptitude, personality, and interest tests; explain the organization’s employment policies and refer qualified applicants to the employing official; and request references from present or past employers

Feb. 2001- Feb. 2000 Le Meridian Hotel/ J. W. Marriott Hotel New Orleans, LA

PBX Operator

• Operated a 16 line private branch exchange (PBX) switchboard to relay incoming, outgoing, and interoffice calls

• Handled other clerical duties, such as supplying information, taking messages as needed

Nov. 1998- Aug. 1996 Bally’s Casino New Orleans, LA

Housekeeping Attendant

• Operated vacuum cleaners to clean floors, work areas and machinery

• Cleaned, dusted and polished furniture and fittings

• Swept, mopped, scrubbed and polished floors, shampooed carpets and rugs, and striped wax and polish from floors

• Cleaned walls and windows

• Cleaned and disinfect laundry, kitchen, toilet and bathroom fixtures and floors

• Emptied and clean ashtrays and waste containers

• Cleaned areas surrounding buildings, such as paths and entrances

May 1996- Oct. 1995 RAM Courier Services New Orleans, LA

Courier

• Drove the vehicle into position for loading or unloading

• Assisted with loading or unloading to make sure goods are correctly stowed

• Checked loading documents

• Planed the shortest delivery route and drive the vehicle to the destination

• Use a two-way radio, and possibly data screens in some vehicles, to keep in contact with the depot or base

• Arranged unloading and obtain a receipt for goods delivered

References

Available Upon Request

Contact this candidate