good team player, self motivated etc

Curriculum Vite

VILAS KUMAR

C/O Chandershakeran Hno02, 3rd,cross Bhind Muthamizh nagar kinnatharu street Pondicherry pondicheery 6005013

MOBILE NO. +918*********. EMAIL ADDRESS : *****.********@*****.***

Career Goals & Perceptions

I am Graduate in commerce and proficiency basic in computer applications. I do possess the requisite professional working skills & competencies to effectively handle the functional responsibilities : Customer Care & Support Services, Office – General Administration and front & back office operations. The experience & the skill which I have attained have Customer Care, Office – General Administration. I am confident of delivering the best performance with total dedication & sincerity to add value to those functions handled by me. I am willing to endure to sustain and face any challenging situations and will repress my self to be part of a team which constantly works for the growth and betterment of organisation. Which helps enrich self career.

Personal Traits & Skills

• Amiable nature to work as a team member & build interpersonal relations.

• Motivated to become an integral part of a Team Leader.

• Management & Administrative Skills to understand of all the phases of work and related responsibilities, good communication & interactions skills.

• Obedient nature & committed to the assigned task so as to achieve the desired goals.

• Willingness to learn & improvise consistently the skills to imbibe values & quality in my performance.

Academic Qualifications.

Curriculum Name of the Institute Board / University Grade

Graduation Bachelor of Commerce Karnataka college of commerce Bidar OCT 1992 Gulbarga university Gulbarga Second

50%

Pre-university

(Commerce) PUC N.V. junior College of Commerce Gulbarga APRIL 1989 PU Board Banglore Second 52%

Specilisation in Commerce Graduate urse

Major : Accounting & Auditing Minor :Organization & Management

Technical Training : Diploma in Computer applications Skills.

Six Months : Basic Diploma computer : MS Office.

Description Project Assignment : Automated salary Voucher in MS Access.

Three months : diploma in AIR TICKETING

BASIC IATA CERTIFICATE : AIR INDIA

Professional Work Experience ( Present )

Working In FRENCHWELLNESS COMPANY PVT LTD.as Senior Customer Service Executive

OutBound and Inbound Campaign.

Outbound Sales of cosmetic product.

Inbound Taking customers Query and giving the resolutions.

• Helping the Team Leader in Preparing day to days reports.

Motivating the junior CSR’s to achieve the given g

• .

Professional Work Experience ( PAST )

WORKING in RELIANCE INFOSTREAM PVT LTD as a Customer Service Executive

Worked Outbound Campaign

• First Bill Explanation Calling the customer and explaining his First Bill

• Wellcome Call Process. Calling the customer to welcome him and give all the details about his package.

• Collection Process. Calling the customer and informing him about his over dues.

• Retention Process. Calling the customers and resolving the queries to retain the customers who have disconnected.

• Helping the Team Leader in Preparing day to days reports.

Motivating the junior CSR’s to achieve the given goal

• Worked at KAILASH TRANSFORMERS PVT. LTD. In GULBARGA for 4.5 YEARS

• IN-CHARGE of STORES(RAW MATERIALS).

• Worked as a SALES OFFICER in MADURA TRAVELS IN CHENNAI for 1 YEAR.

• Where IN-CHARGE of issuing electronic AIR tickets to Walk-in customers.

• And also taking bookings and preparing itinerary.

• Worked as a SALES OFFICER in P.L. WORLDWAYS IN HYDRABAD for 1 YEAR.

• Where IN-CHARGE of issuing electronic AIR tickets to Walk-in customers.

• And also taking bookings and preparing itinerary.

• Worked as MARKETING OFFICER at TINA TRAVELS at MUMBAI for 1 YEAR.

• Where IN-CHARGE of ORGANIZING EVENTS and PICNICS for corporate and organizing tours for individuals.

Expectative : Future Career Opportunity

• I have the requisite academic qualification and the experience and also desired skills and competencies to qualify myself as a worthy candidate to undertake the responsibilities and challenges concerning the career opportunity.

• I am prepared for any negotiations to conclude the decision for mutual benefit and interest to establish long term and rewarding career.

• Given and opportunity I will be sincere and honest to the organization and will discharge my responsibilities diligently & prudently.

Personal Information

Name : VILAS KUMAR.

DOB : 23rd dec. 1969

Fathers Name : Mr. M. UMAKANT RAO

Mother’s Name : NANDINI U. MAHURKAR.

Languages Known : English, Marathi Hindi and Kannada

Passport No : E4614238

VILAS KUMAR.

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