Customer Service
Resume:
James T. Hill
Indianapolis, IN 46240
Cell: 219-***-****
wsua88@r.postjobfree.com
Education:
Indiana University Northwest, Gary, IN
Bachelor of Science Health Services Management, Minor in Psychology
Anticipated Graduation: Spring 2011
Professional Experience:
Administrative Assistant October 2008 - May 2009
Your Friends and Neighbors Inc, Gary, IN
Worked as a personal assistant and administrative assistant to provide support services to adults with developmental disabilities. Assisted with daily record keeping and office organization. Organized daily tasks for the office support staff. Maintain medical records and filing for the office. Assisted residents with daily tasks.
Administrative Assistant July 2007 – January 2009
Anthony Wayne Services, Gary, IN
Worked as an administrative assistant for a company that provides work services for individuals with disabilities. Worked with special needs clients to ensure full functionality throughout their daily lives. Promoted independence through training and coaching.
Front Desk Attendant April 2007 – July 2008
W Hotel, Chicago, IL
Provided outstanding customer service to guests in a luxury boutique hotel. Managed guest phone reservations, answer questions, coordinate service requests, and handle inbound calls. Assisted with banquet setup and service.
Data Entry Representative January 2007 – April 2007
Tandem Staffing/Walgreens Return Center, Valparaiso, IN
Worked a temporary position handle warehouse returns. Scanned and processed returned merchandise for resale.
Food and Beverage Intern August 2006 – January 2007
Walt Disney World, Orlando, FL
Fulfilled internship providing customer service to guests in the food and beverage areas of the park. Served as a waiter and assisted with banquet operations.
Medical Records Administrator May 2005 – June 2006
Northwestern Memorial Hospital, Chicago, IL
Pulled medical transcripts for office professionals. Completed filing and organization tasks to maintain office organization.
Front Desk Attendant April 2003 – February 2005
Trump Hotel Casino, Gary, IN
Checked in guests in a very timely and courteous manner. Maintain front desk coverage to handle guest concerns and requests. Take guest reservations and handle inbound calls. Supervise property staff and ensure compliance of security staff.
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