Resume

Nena Saunders

**** ***** *** ****

Jacksonville, FL 32258

********@*****.***

Mobile: 904-***-****

Profile: I am an experienced finance professional with extensive knowledge in management, training, sales and operations. I am looking to expand my long term career options with an established company that provides advancement options.

Education:

May 1998 B.A. University of North Florida

Currently attending continuing education classes

Project Management and Six Sigma/Lean Green

Belt Certification

Experience

Oct 2006-Present

Operations Manager, Florida Finance Corporation

Currently manage an office of 2 processors and 6 brokers. Responsible for training, managing, and auditing current employees and their production of mortgage loans. Maintain office pipeline production and compensation records. Monitor all files for accuracy, efficiency, and processing completion. Assist brokers in maintaining quality and compliance and assist processors in file completion/communication. Responsible for vendor management and relationships.

2004 - 2006 Processing Manager/Team Leader, Foundation Financial Group Managed a team of nine processors assisting them in closing 20-30 loans per team. Responsible for maintaining external relationships with title companies, appraisers, credit companies, banks and other vendors. Conduct file auditing prior to processing, underwriting, and closing for accuracy and compliance. Consistently achieved the highest number of closed loans and the highest close ratio in the company. Won several awards including “taking it to the extreme” for excellence and two trips for performance results.

2003 - 2004 Associate Branch Manager, Full Spectrum/Countrywide

Managed a team of six processors assisting them in all aspects of file management and loan closing. Personally handled all closing aspects including pre close and post close audit, document generation and closings. Increased branch closing percentage by 200% over a 6 month period. Maintained low turnover and consistently exceeded company goals.

May-Oct. 2003 Consultant/Corporate Trainer, DCSI for Bank Of America

Compiled and taught in-depth training programs designed for new hires that provided all skills necessary to sell, process, underwrite and close mortgage loans. Programs focused on FNMA and Freddie Mac guidelines and procedures for refinances, purchases, and government loans. Successfully completed twelve training programs and received excellent ratings as an instructor.

1998 - 2003 Branch Sales Manager, Beneficial/Household Finance

Promoted from assistant branch manager and District assistant to manager. Hired,

trained, and managed multiple sales and administrative personnel. Oversaw daily

branch operations including sales goals, financial audits, and overall business

development. Continuously met sales goals and received multiple sales awards.

Consistently achieved exceptional ratings based on branch operations.

Contact this candidate