Qualifications Summary
Highly competent, motivated, and accomplished senior executive offering 15+ years of extensive service delivery experience, equipped with immeasurable success in increasing corporate sales and revenue. Show competency in deploying logistics and transportation solutions for complex global customers to address specific needs. Offer high-caliber qualifications in establishing business processes and programs to improve efficiency and productivity while reducing costs. Demonstrate in-depth knowledge in developing and implementing effective sales and marketing strategies and plans for Fortune 500 companies. Accustomed to working with diverse people, adapting to cultures, and providing innovative solutions. Proven effectiveness in coping within a fast-paced and challenging environment while juggling multiple priorities.
Core Competencies
- Supply Chain Logistics and Transportation
- Project Service Delivery
- Marketing Campaigns and Promotions
- Business Management and Operations
- Consultative Selling / Lead Generation
- Outstanding Clients Relations
- Superior Interpersonal and Presentation Skills
- Profit and Loss Projections
- Problem Resolution and Decision Making
- Leadership, Training, and Team Building
Professional Experience
AP MOELLER GROUP OF COMPANIES
Comprised of worldwide container services, logistics, and forwarding solutions, and terminal activities under the brand names: Maersk Line, Safmarine and DAMCO (formerly Maersk Logistics).
SAFMARINE, INC. - MADISON, NJ: 2009–PRESENT
An international liner shipping company, which serves customers in more than 130 countries with a fleet of 40 vessels and 60,000 containers.
Director–National Sales Management and Business Development 2009–Present
Direct and coordinate daily operational aspects of the assigned territory toward fulfillment of target revenue / volume, customer, and service goals. Spearhead, mentor, and develop the North American sales team and sales management to develop their competencies and achieve maximum performance level. Administer organization's financial and budget activities to fund operations, maximize investments, and increase efficiency. Perform sales forecasting and strategic planning to ensure the sale and profitability of products and services while analyzing business developments and monitoring market trends. Adhere strict compliance with applicable federal, state, and local laws and regulations.
Notable Contributions:
- Conceptualized innovative marketing plan to effectively promote products and services
- Significantly increased utilization of e-commerce tools by customers
- Worked collaboratively with senior management professionals to maximize service efficiency and increase profitable / preferred cargo; developed cost saving initiatives to boost yields
- Served as a liaison between Sales Manager, General Manager-Finance and Senior Executive on annual budget assignments, with foreign agents as required
- Instituted, implemented, and interpreted organizational goals, policies, and procedures and developed key metrics to assess operational performance
- Established targets for each sales representative covering aspects, such as volume sales leads and e-commerce
- Monitored sales representative daily activities and forecasted in Customer Relationship Management (CRM)
MAERSK INC. - MADISON, NJ: 1994–2009
One of the leading liner shipping companies in the world, serving customers globally.
General Manager, Yield Market and Strategy 2008–2009
Provided expert oversight to regional allocations while ensuring yields and volumes are in line with business strategies and Key Performance Indicator (KPI) for North America. Fostered a positive working environment to develop high team morale toward achievement of corporate goals and initiatives.
Notable Contribution:
- Optimized the yield management for the Ocean Transportation Intermediaries (OTI) region by innovating and implementing effective pricing strategies toward fulfillment of organizational goals and objectives
Key Client Manager 2007–2008
Built strong, value-driven, and profitable long-term relationship with key client, Procter and Gamble, to address their needs and provide total satisfaction. Delivered volume and yield targets while remaining focused on developing winning customer value propositions and relationship building. Oversaw client relationship with key client that contributes $40M to the organization and addressed operational related issues in a timely manner. Supported the client’s strategic goals and created monthly Key Performance Indicator reports to measure profitability and goal achievement.
Notable Contributions:
- Instrumental in developing a compelling, sustainable, mutually beneficial integrated service offerings consistent with business unit strategies
- Recognized as the focal point of contact for the key client and engaged the organization as required to deliver products sold to the client
Business Development Director, Global Key Clients 2006–2007
Displayed unsurpassed leadership and expertise related to profitability / new business development. Established core targets and measurements for regional Key Performance Indicators (KPIs). Regularly interacted with both internal and external partners, suppliers, and customers to explore business opportunities and implement business plan. Expertly managed the regional performance to meet and exceed budgets and profitability.
Notable Contribution:
- Initiated the development of profitability and revenue improvement initiatives based on organizational needs and requirements
Marketing Manager, DAMCO (formerly Maersk Logistics) 2002 –2006
Supervised a team responsible for the compilation and reporting of business analytics, which included product performance and KPI reports for North America. Presided over product and sales management to complete business reporting requirements ensuring fast and efficient access to business critical information in managing a logistics business. Assumed full responsibility in all facets of supply chain management pricing to ensure the implementation of a competitive package. Reviewed the origin sourcing requirements and destination locations for key customers on global bids.
Notable Contribution:
- Formulated information management strategies and executed on those strategies for Maersk logistics products and commercial activities
Trade Manager, Pacific Services 1998–2002
Utilized exemplary leadership and management skills in financial, operational, and commercial optimization of routes between Pacific-Rim and North America. Employed long- and short-term strategy as well as managed projects within route scope in close liaison with senior management.
Notable Contribution:
- Pivotal in developing close relationships with sales organization to ensure the highest yields, utilization, and services with the lowest cost to the company
Pricing Analyst (Pacific Services) and Rate Analyst 1994–1998
Adhered strict compliance with all regulations and federal regulatory agencies pertaining to the filing, publishing, and application of tariff rules, terms, conditions and rates. Assessed weekly profit and loss reports to ensure all freight is profitable and is moving with the best carriers available. Rendered assistance to the Trade Manager in producing regular reports and interfaced with overseas colleagues in developing new business by means of “push/pull” sales efforts as well as to address all customer-service issues.
Notable Contribution:
- Pivotal in soliciting new and profitable business for the company as well as in ensuring timely retrieval, quotation and filing of rates for internal and external customers to provide total satisfaction
Education
BACHELOR OF ARTS IN COMMUNICATIONS - Susquehanna University, Selinsgrove PA: 1988–1992
Professional Training
Attended Professional Excel Classes, In-house Leadership Training Courses, and Management Classes
Technical Proficiency
Microsoft Office Suite: Excel, Word, Outlook, and Access including Lotus Notes and SAP