CEO, COO, SVP, Sales, Operations

MICHAEL KEOUGH

IT Industry --- Operations, Sales and Channel Management Executive **********@***.*** 801-***-****

EXECUTIVE PROFILE

A rich mix of corporate planning, business development, sales and channel management for technology driven organizations. Diverse experience from start ups to large organizations, turnarounds, driving rapid revenue growth and improving bottom line results while remedying problems and creating successes. Developed new strategies that propelled several new products to industry leadership positions. Successful track record of creating strategic external business partnerships.

Combination of a strong desire to succeed with dynamic leadership and business acumen that has produced extraordinary results. Expert at energizing high performance sales teams to drive revenue growth and increase market share. Six Sigma champion.

AREAS OF EXPERTISE

• Channel Management & Technology

• Corporate Planning & Strategic Development

• Sales & Marketing Management

• P&L Management & Budgetary Direction

• Mergers & Acquisition Leadership

• Training, Mentoring & Team Building

CAREER DEVELOPMENT

The Waterford Institute, Salt Lake City, UT 2009 to 2010

A non-profit software developer of early education software.

Senior Vice-President, Business Development & International

Managing a business development team chartered to develop new revenue streams and strategic partnerships for a non profit provider of early education software looking to augment guaranteed royalty payments.

 Developed a new business strategy built around strategic partnerships, licensing, and distribution channels both domestically and internationally.

 Direct sales and marketing operations in India and Taiwan, in addition to overall International sales.

 Initiated over (30) potential new customer revenue streams with organizations including: LeapFrog, Promethean, Educomp, Disney Research, Blackboard, Pearson, Intel, OLPC, World Economic Forum, Educomp, Smart Technology, and HomeSchoolBuyersCoop.

 Provide “real world” public company executive management experience and perspective to a non profit management team funded by guaranteed royalty income for the last 10+ years.

QCOMM INTERNATIONAL, Salt Lake City, UT 2004 to 2008

Company engages in the purchase and resale of prepaid telecommunication and other products.

Chief Executive Officer & President

Provided corporate leadership, sales team management, strategy development, and P&L management for this publicly traded company that electronically distributed and processed transactions for prepaid products and related services. Hired executive management during a period of rapid growth while cultivating senior level relationships with all major carriers including: Boost, Cricket, T-Mobile, Verizon, Cingular, Virgin, Tracfone and over 40 MVNO’s and regional carriers. Took the company private and later completed the merger of QComm and Emida Technology. Stayed on board for a (90) day transition period.

 Drove company expansion year over year from $16 million to $47 million while positioning it for positive cash flow from operations and profitability.

 Increased quarterly growth during a required restatement of prior year revenues. Implemented new accounting software, internal controls and processes.

 Raised over $10 million of working capital.

 Expanded corporate product and service offerings through several strategic businesses moves including implementing electronic bill payment, stored value debit cards, and gift and loyalty programs.

CLEARONE COMMUNICATIONS, Salt Lake City, UT 2002 to 2004

Leading global provider of premium audio conferencing systems.

Chief Executive Officer

Led the turnaround of Clearone Communications going through an SEC investigation due to revenue recognition issues from prior management, including significant corporate challenges from class action lawsuits, Sarbanes-Oxley issues, and the DOJ. Successfully settled 11 pieces of major litigation. Built a new executive team including a new CFO, VP of Product Management, VP of Operations and VP of Worldwide Sales.

 Overhauled the entire corporate strategy--product plan direction, engineering teams, corporate positioning, development of a two-tier sales channel and marketing plans to support the strategy.

 Developed (10) new domestic distributors and over (20) international distributors.

 Rapidly increased product sales by over 60% while managing the SEC and DOJ issues. Rebuilt trust with reseller and integration channel partners while removing all channel conflict.

 Increased inventory turns 3 times, reduced inventory on hand by 50% and decreased A/R from $22 million to under $6 million after leading the company through cash flow from operations with zero corporate debt. Implemented Oracle’s ERP.

 Developed new strategic partnerships while bringing (5) new products to market, paving the way for new wireless/VOIP product roadmaps for the next two years.

 Divested the corporation of two services business units not strategic to the ongoing business— one of the service business units netted $22.5 million in cash proceeds.

 Teamed with managing investors, analysts, board members and the media in formulating and delivering all corporate communication during a time when little public information was available.

LEARNFRAME, Draper, UT 1998 to 2002

Provides next-generation learning management systems to distribute and manage online learning.

Senior Vice President, World Wide Sales

Joined this start up e-learning solutions company to build new direct and channel sales organizations comprised of field sales, inside sales, and creating a reseller base with associated sales programs to support both direct and indirect sales channels.

 Built a $10M revenue run rate from $250K in three years.

 Fostered key strategic partnerships and potential OEM business with customers including Arthur Andersen, NETg, Smartforce, Compaq, Centra, Peoplesoft and other key industry players.

 Penetrated key vertical markets (government, health and medical providers) with online learning business with leading ASP and ISP partners.

3COM CORPORATION (formerly USRobotics/Megahertz), Salt Lake City, UT 1993 to 1997

Company manufactures hubs, modems, NICs, routers, and switches.

Vice President, Channel Sales (1996 to 1997)

Governed and maintained a $2.2 billion annual revenue objective for all 3Com company product offerings including routers, switches, hubs, NIC’s, and all data communication products from 3Com and USRobotics in North and South America.

 Managed a sales team comprised of 250 people including (Channel Sales Managers, Territory Sales Managers, Inside Sales, Technical Support, Network Consultants, and Financial Analysts) with a $50M budget. Customer base included national distributors, master resellers, corporate resellers, catalogs and big box retailers.

 Served as a member of the 3Com/USRobotics “Merger Task Force” and the 3Com Operating Committee post acquisition.

 Achieved industry recognition as Ingram Micro’s #5 customer out of 15,000 vendors.

Senior Vice President, Sales – Megahertz Corporation (1993 to 1996)

Prior to acquisition by USRobotics, managed all sales and technical support through a four-year growth period and 65% market share in PC Card modems and NIC’s.

 Grew product sales growth 15X over a four year period from $25M to over $410M in annual revenues.

 Member of the senior executive team through an IPO and later merger with USRobotics.

 Met and exceeded all revenue and budgetary objectives for sixteen consecutive quarters.

ANDREW CORPORATION, NETWORK PRODUCTS DIVISION, SEATTLE, WA 1989 to 1993

Hardware manufacturer of IBM networking equipment including Token Ring, routers, bridges, NIC’s, etc.

Director, Western U.S. Sales

Delivered $50M of annual sales revenue while managing a $5M budget leading the top performing division sales team for six consecutive quarters.

 Recruited and managed the Western U.S. and Canadian sales organizations including Regional Sales Managers, Major Account Sales Managers, and System Engineers.

 Supported 400+ highly technical networking and data communication resellers. (VAR’s)

 Grew OEM product sales from $2M to over $20M with customers including: XEROX, Black Box, Inmac, and Retix.

AT&T CORPORATION, COMPUTER SYSTEMS DIVISION, SEATTLE, WA 1985 to 1989

Developer of UNIX based hardware systems, software, networking, and data communication solutions.

Data Sales Manager

Managed the Western U.S. Data sales team post divestiture of AT&T operating companies in the Seattle Large Business Systems branch office.

 Grew YOY sales revenue over 150% each year while exceeding all assigned quotas.

 Sales responsibility included all 3B processors, STARLAN, ISN, and all UNIX based applications.

IBM CORPORATION, NATIONAL MARKETING DIVISION, SAN FRANCISCO/SEATTLE/ATLANTA 1980 to 1985

All midrange systems, software, networking, data communications, and PC’s.

Marketing Representative/NMD HQ Sales Training Instructor

New business Marketing Representative (’80-’83) for all midrange systems in San Francisco and Seattle.

 Achieved over 175% of quota attainment every year.

 Promoted to a Sales Training position at IBM HQ in Atlanta teaching data communications, selling skills, and PC competition.

HONORS AND AWARDS

 Megahertz Achievers Club/Founder ‘94 – ‘97

 Andrew Corporation Presidents Club ‘89 – ‘92

 AT&T Achievers Club ‘85 –‘88

 IBM One Hundred Percent Club ‘80 –‘82

 Six Sigma Champion

 QComm International Board member

EDUCATION

Executive MBA, University of Washington, Seattle, WA

BA, Communications, University of Washington, Seattle, WA

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