Manager Customer Service

Debasish Muhuri

*** ***** ***.

Wilmington, Delaware 19805

Phone: 302-***-****

Email: *****@***.***

OBJECTIVE: Application for the position of Restaurant Manager.

QUALIFICATIONS

Strong math background.

Able to communicate with all levels of people.

Able to coordinate multiple tasks and responsibilities.

Able to handle the business with profit and raising sales.

Able to have good relations with customers.

EDUCATION

12/2008 ServSafe Certification

Baltimore, Maryland

For successfully completing the standards set forth by the National Restaurant Association Educational Foundation for the ServSafe Food Protection Manager Certification Examination, which is recognized by the Conference for Food Protection.

03/1979 Bachelor of Science

University of Calcutta, India.

Major: Mathematics, Physic, and Chemistry.

EMPLOYMENT

11/2007- 12/2011 Store Manager, 7-Eleven Inc

Wilmington, Delaware.

At the onset, focus was placed on the weakest areas: customer service, cost control, profitability and analytical skills. Soon declared one of the best managers for beating previous year’s sale by almost 10% at a time when the market was down by 7%. For the last three years, retained store as one of the best in auditing and profits.

03/2005- 11/2007 Restaurant Manager, Boston Market Inc

Wilmington, Delaware.

Responsibilities included scheduling, hiring, building sales, taking care of food and labor cost. Achieved the number one spot in controlling food cost and remained so for two consecutive years.

05/2002- 03/2005 Manager, Burger King Corp

Havertown, Pennsylvania.

Responsibilities included prompt and courteous customer service in addition to general store responsibility like sale building, increasing profit, cross training, hiring, reporting, scheduling, and more. Earned several recognition for providing fast quality services to customers.

04/1999-04/2002 General Manager, Domino’s Pizza Inc

Kennett Square, Pennsylvania.

Awarded the third best general manager in the world.

01/1992-03/1999 Manager, Blue Sky Hotel and Restaurant

Calcutta, West Bengal, India.

Responsibilities included courteous customer service, scheduling, marketing, purchasing, keeping records, hiring, and maintaining the best standard of hotel and restaurant policy.

04/1977-03/1992 Assistant Manager (sales), Navtech Technology and Industries (PVT.) Ltd.

Calcutta, West Bengal, India.

Responsibilities included taking orders after long negotiations, providing feedback, and pursuing orders.

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