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Driven Supervisor

Hernando, MS, 38632
November 09, 2009

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**** ******* ** ***** ****** 662-***-****

Hernando, MS 38632 E-mail Address:

Corrie Dye

Objective To obtain a position in an environment that will promote stability and growth]

Summary of 16 Years of combined Supervisor, Administrative, Customer Service and Qualifications Sales experience within a fast paced Corporate business, personal consumer sales and marketing environment

Computer knowledge includes MS Word, Excel, Power Point, Outlook

With Typing Skills ranging from 55-65 wpm with 10 key proficiency

Strong Leadership, interpersonal and analytical skills

Excellent collaboration, customer service, organizational, oral/written and communication skills

Experience in partnering with all levels of management in a cross functional team environment

Demonstrated proficiency targeting, developing and expanding markets through communication, leads and personal advertising campaigns

Proven track records in utilizing consultant sales to successfully sell tangible and intangible products and services within competitive markets

May troubleshoot on accounts including working with technicians to determine what actions are needed to correct customers grievances in a timely manner

Education South Suburban College South Holland, IL

Credits obtained toward Applied Associates Degree in Business

Kankakee School of Cosmetology Chicago, IL

Graduate/ Certification Obtained

Thorn-ridge High School Dolton, IL

Graduate/ Diploma Obtained

Professional Supervisor Katt-World Logistics Memphis, TN Experience 2003-2008

Handled distribution process from mail ordering to shipment of products

Worked to maintain customers goals and objectives including monitoring productivity, safety and quality goals

Supported the achievement of companies service level agreements (SLA)while managing within the operational budget and ensured areas met safety, quality and environmental compliance practices.

Provided day by day guidance, coaching, counseling, supervision, direction and feedback to all team members

Managed attendance systems and all associated tasks for all wage associates

Customer Service Rep Baber Mailing and Printing Memphis, TN


Process general customer service related inquiries as they related to billing, sales and shipment.

Contacted customer to process online orders through computer database

Respond to incoming customer calls and e-mail inquiries to provide accurate and complete information and assistance to the customer

Maintained inventory levels to ensure timely delivery of ordered product

Ensured maximum sensitivity, proper routing and responsiveness to all customer requirements

Sales Representative ORC Protel Chicago, IL


Solicited business through out bound calls generated by call system

Sold tangible and non-tangible goods and services within a call center environment

Maintained levels of knowledge and understanding of features of service, products, marketing promos and special offers

Helped to promote business by online marketing, sales campaigns and email blasts

Met daily quotas through successful sales strategies

Front Desk Receptionist Manus Dental Chicago, IL


Meet and greet customers waiting to be seen by Dentist

Scheduling appointments and follow up care through Dental database

Answered multiple phone lines to direct calls to appropriate Dentist or Hygienist

Billed customers insurance and collected co-payments

Maintained patient history through dental database

Filing and book keeping

Developmental Trainee Covenant Developmental Training Center Chicago, IL


Taught a group of developmentally challenged adults and children in a classroom environment to help promote reading, writing and social skills

Monitored their progress by performing routine written and verbal exams

Took students out to fill out applications so that they could gain employment which helped them to become productive members of society

Mentored and consulted with students to help them gain self esteem

References Available Upon Request

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