Driven Supervisor
Resume:
**** ******* ** ***** ****** 662-***-****
Hernando, MS 38632 E-mail Address: *********@*****.***
Corrie Dye
Objective To obtain a position in an environment that will promote stability and growth]
Summary of 16 Years of combined Supervisor, Administrative, Customer Service and Qualifications Sales experience within a fast paced Corporate business, personal consumer sales and marketing environment
Computer knowledge includes MS Word, Excel, Power Point, Outlook
With Typing Skills ranging from 55-65 wpm with 10 key proficiency
Strong Leadership, interpersonal and analytical skills
Excellent collaboration, customer service, organizational, oral/written and communication skills
Experience in partnering with all levels of management in a cross functional team environment
Demonstrated proficiency targeting, developing and expanding markets through communication, leads and personal advertising campaigns
Proven track records in utilizing consultant sales to successfully sell tangible and intangible products and services within competitive markets
May troubleshoot on accounts including working with technicians to determine what actions are needed to correct customers grievances in a timely manner
Education South Suburban College South Holland, IL
Credits obtained toward Applied Associates Degree in Business
Kankakee School of Cosmetology Chicago, IL
Graduate/ Certification Obtained
Thorn-ridge High School Dolton, IL
Graduate/ Diploma Obtained
Professional Supervisor Katt-World Logistics Memphis, TN Experience 2003-2008
Handled distribution process from mail ordering to shipment of products
Worked to maintain customers goals and objectives including monitoring productivity, safety and quality goals
Supported the achievement of companies service level agreements (SLA)while managing within the operational budget and ensured areas met safety, quality and environmental compliance practices.
Provided day by day guidance, coaching, counseling, supervision, direction and feedback to all team members
Managed attendance systems and all associated tasks for all wage associates
Customer Service Rep Baber Mailing and Printing Memphis, TN
2002-2004
Process general customer service related inquiries as they related to billing, sales and shipment.
Contacted customer to process online orders through computer database
Respond to incoming customer calls and e-mail inquiries to provide accurate and complete information and assistance to the customer
Maintained inventory levels to ensure timely delivery of ordered product
Ensured maximum sensitivity, proper routing and responsiveness to all customer requirements
Sales Representative ORC Protel Chicago, IL
1998-2002
Solicited business through out bound calls generated by call system
Sold tangible and non-tangible goods and services within a call center environment
Maintained levels of knowledge and understanding of features of service, products, marketing promos and special offers
Helped to promote business by online marketing, sales campaigns and email blasts
Met daily quotas through successful sales strategies
Front Desk Receptionist Manus Dental Chicago, IL
1995-1998
Meet and greet customers waiting to be seen by Dentist
Scheduling appointments and follow up care through Dental database
Answered multiple phone lines to direct calls to appropriate Dentist or Hygienist
Billed customers insurance and collected co-payments
Maintained patient history through dental database
Filing and book keeping
Developmental Trainee Covenant Developmental Training Center Chicago, IL
1993-1995
Taught a group of developmentally challenged adults and children in a classroom environment to help promote reading, writing and social skills
Monitored their progress by performing routine written and verbal exams
Took students out to fill out applications so that they could gain employment which helped them to become productive members of society
Mentored and consulted with students to help them gain self esteem
References Available Upon Request
Contact this candidate