Manager Case

******.******@*****.*** . 865-***-****

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EDUCATION

Bachelor of Arts: Psychology, University of Tennessee 2005

------------------------------------------------------------------------------------------------------------ EMPLOYMENT HISTORY

Mental Health Cooperative- Columbia, TN March 2012-Present

Child, Adult and Family Case Manager

• Deliver intensive, comprehensive services to children and youth who are identified as seriously and persistently mentally ill.

• Administer services in the home and other natural settings to emphasize a strong partnership with the family and other support systems.

• Recognized for exceeding standards of monthly productivity as well as professionalism and cultural competency.

American Academy of English- Fuyang, China June 2011-December 2011 English Teacher

• Taught elementary, middle and high school classes ESL reading, writing, listening and speaking skills.

• Carried out promotional work in cities throughout the country in order to increase student enrollment in AAE start-up branches.

• Taught business English classes to adult Chinese professionals.

Satit Bangna School- Samut Prakan, Thailand October 2010-March 2011 English Teacher

• Taught English to Thai Kindergarten students.

• Created interactive materials for daily lessons.

• Effectively communicated with and provided appropriate feedback to students and parents.

• Provided classroom behavior management.

• Organized social and cultural extra-curricular activities involving colleagues and students.

• Lead specialized English courses for adult teachers and staff.

The Helen Ross McNabb Center- Knoxville, TN October 2005-October 2010

Case Manager- Continuous Treatment Team Program/Bridges Program

• Provided school-based services designed to help students who had been identified as having emotional and/or behavioral problems that interfered with their educational progress.

• Led daily groups in the classroom setting designed to enhance group cohesion, problem-solving skills, trust, leadership and decision making.

• Facilitated challenging outdoor ropes course activities to support and encourage use of skills gained in peer groups.

Preschool Cooperative of Knoxville- Knoxville, TN October 2004-October2005 Lead Teacher

• Created weekly curriculum lesson plans and assisted in developing children’s cognitive and language skills.

• Maintained accurate reports regarding daily activities and effectively communicated children’s progress to parents and administration.

------------------------------------------------------------------------------------------------------------ SKILLS

Conflict and dispute resolution. Time/behavior management. Community outreach and service. Exceptionally organized and disciplined. Critical thinking and teamwork skills.

Ability to motivate and direct others. Ability to generate and maintain accurate reports and records. Compliant with policy and procedure. Strong sense of ethics. Willingness to take on added responsibilities. Certified in Nonviolent Crisis Intervention. TEFL Certified. Hold current CPR/First Aid Certifications.

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