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Customer Service High School

Fayetteville, NC, 28314
August 28, 2012

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Amber R. Parisi

**** ***** *****, ************, ** 28314



Recent college graduate who is seeking a challenging position with opportunity for advancement and professional growth.


East Stroudsburg University, East Stroudsburg, PA

• Graduation: Fall 2011

• Bachelors of Science in Biology

Northampton Community College, Bethlehem, PA

• Graduation: Fall 2008

• Associates in Biological Science

Pleasant Valley High School, Brodheadsville, PA

• Graduation: 2005

• High School Diploma


Sacred Heart Hospital, Allentown, PA, 2012

50 hours of physical therapy shadowing

Assisted with the patients’ cares and needs

Coach Factory Store, Smithfield, NC

Cashier & Stock Lead October 2006 - Present

• Great people skills, creates great customer loyalty and ensures great customer service

• Encouraged store performance in order to improve results

• Trained and mentored fellow & new employees

• Leader of the Client Track Program

• Experience in visual design

• Assisted several new store openings

• Key member of the stock team

• Quick and accurate in processing and reporting discrepancies, great understanding of store operations and abides by all policies and procedures

• Received positive evaluations from supervisors

• Enhanced morale and productivity

• Experience in inventory management

• Achievements: Employer of the month, Seller Support Award

CVS Pharmacy, Tannersville, PA

Pharmacy technician March 2009 – April 2010

• Experience in customer service

• Filling and counting prescriptions

• Managing inventory

• Worked in a GMP environment



• Experience in biology labs throughout my 4 years of college

• Experience in using a centrifuge to separate blood from plasma and able to differentiate the types of blood cells

• Some experience in cutting, staining of cells/tissues, and preparing slides

• Experience in labs working with many different organic substances, using distillation and refraction

• Basic knowledge in Karl Fischer titration, total organic carbon, and the Fourier-Transform Infrared Spectroscopy (FTIC)

• Excellent multitasking, organizational and time management skills

• Works well under pressure and in stressful situations

• Ensures that tasks and goals are completed exceptionally and on time

• Able to get along easily with co-workers, new employees, customers/patients and works well with teams and also independently

• Always interested in improving efficiency on assigned task and learning/taking on new tasks

• Good communicator and writer

• Proficient with Microsoft Word, PowerPoint, Excel


• WaterWaze Waterworks for children to learn, understand and enjoy important concepts in biology at Northampton Community College – 2007 & 2008



Biology I & II, Anatomy and Physiology I & II, Chemistry I & II, Organic Chemistry I & II, Histology, Animal Physiology, Ecology, Mammalogy, Parasitology, Genetics, Embryology, Immunology, Mechanisms of Disease I & II, Environmental Biology, Physics, Statistics

REFERENCES Available upon request

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