Customer Service High School
Resume:
Amber R. Parisi
**** ***** *****, ************, ** 28314
**.******@*****.***
OBJECTIVE
Recent college graduate who is seeking a challenging position with opportunity for advancement and professional growth.
EDUCATION
East Stroudsburg University, East Stroudsburg, PA
• Graduation: Fall 2011
• Bachelors of Science in Biology
Northampton Community College, Bethlehem, PA
• Graduation: Fall 2008
• Associates in Biological Science
Pleasant Valley High School, Brodheadsville, PA
• Graduation: 2005
• High School Diploma
EMPLOYMENT
Sacred Heart Hospital, Allentown, PA, 2012
50 hours of physical therapy shadowing
Assisted with the patients’ cares and needs
Coach Factory Store, Smithfield, NC
Cashier & Stock Lead October 2006 - Present
• Great people skills, creates great customer loyalty and ensures great customer service
• Encouraged store performance in order to improve results
• Trained and mentored fellow & new employees
• Leader of the Client Track Program
• Experience in visual design
• Assisted several new store openings
• Key member of the stock team
• Quick and accurate in processing and reporting discrepancies, great understanding of store operations and abides by all policies and procedures
• Received positive evaluations from supervisors
• Enhanced morale and productivity
• Experience in inventory management
• Achievements: Employer of the month, Seller Support Award
CVS Pharmacy, Tannersville, PA
Pharmacy technician March 2009 – April 2010
• Experience in customer service
• Filling and counting prescriptions
• Managing inventory
• Worked in a GMP environment
• HIPPA
SKILLS
• Experience in biology labs throughout my 4 years of college
• Experience in using a centrifuge to separate blood from plasma and able to differentiate the types of blood cells
• Some experience in cutting, staining of cells/tissues, and preparing slides
• Experience in labs working with many different organic substances, using distillation and refraction
• Basic knowledge in Karl Fischer titration, total organic carbon, and the Fourier-Transform Infrared Spectroscopy (FTIC)
• Excellent multitasking, organizational and time management skills
• Works well under pressure and in stressful situations
• Ensures that tasks and goals are completed exceptionally and on time
• Able to get along easily with co-workers, new employees, customers/patients and works well with teams and also independently
• Always interested in improving efficiency on assigned task and learning/taking on new tasks
• Good communicator and writer
• Proficient with Microsoft Word, PowerPoint, Excel
ACTIVITES
• WaterWaze Waterworks for children to learn, understand and enjoy important concepts in biology at Northampton Community College – 2007 & 2008
RELATED
COURSEWORK
Biology I & II, Anatomy and Physiology I & II, Chemistry I & II, Organic Chemistry I & II, Histology, Animal Physiology, Ecology, Mammalogy, Parasitology, Genetics, Embryology, Immunology, Mechanisms of Disease I & II, Environmental Biology, Physics, Statistics
REFERENCES Available upon request
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