James Michailides
**** **** ***** ******, *********, Ohio 44111
************@*********.***
Objective
Experienced Hardware and Software professional seeks Help Desk Support or any Information Technology support opportunity with growing, established organization.
Professional Summary
Over 8 years of training and experience in the installation, configuration, troubleshooting and routine maintenance for all Microsoft Windows 2000 to 2003 servers. Maintained administrative tools in a domain environment using group policy objectives. Experience managing both end user computers and servers that have access to files/folders with security settings. Skilled in the migration of Windows based products, especially in the Hardware installation of Dell and Hewlett Packard workstations. Currently concentrating on the upgrade to Server 2008.
Technical Expertise
Operating Systems and Servers
All Windows server operating systems: Windows 7, 2008, Vista, 2003, XP and 2000. Have also worked in a Linux Red Hat KDE and Suse environment.
Software and Tools
Norton Symantec Corp, McAfee, Win Zip, Win Rar, Win Ace. Win Iso, Flexi Sign, Corel Draw, Adobe Read and Photo, Macromedia, Microsoft Backup and Acronis backup.
Training
Certificate, Microsoft Certified System Administrator, Certificate, MCP-Cuyahoga Community College, Cleveland, Ohio
Certificate, Net+-Nova Technologies of Ohio, Rocky River, Ohio
Certificate, A+-ITT Tech, Strongsville, Ohio
Affiliations
Dell Certified System Expert member. Microsoft Certified Professional Member.
Licenses
COMP10578909 A+ Net+
J71DTT50F4=Microsoft Certified Professional, Microsoft Certified System Administrator
Work Experience
Insight Global: Setting up Dell desktop laptop with the migration of Dell deployments software entering all data from old and new workstations 04/04/2011 to 04/15/2011.
Belcan/Morgan Electronics: Setting up new laptop/workstations. Remove/add software thru a domain on XP 7 operating systems. Install MSOffice 07 & 2010 setup Outlook mail for client side, migration of client files, favorites and folders for end users. 01/12/11 to 02/11/11
Compu.com: Installation/ Data collection on printers 50 incl. Xerox, Cannon, Brother and Lexmark for Phillips Electronics 11/02/10 to 12/19/10.
Lake Business Products: Set up (35) Cannon printers (5300 Series) for Cleveland Clinic 9/10 to 9/24/1011/3/10
Insight Corporation: Troubleshoot and installation of HP G3 to G6 upgrade of server. Also troubleshoot HP / Compaq software and hardware on workstations, 5/10 to 9/10
Unisys Corporation: Network Administrator work mostly on Dell software hardware laptops and desktops and mainframe, 7/03 to 10/04
Nova Technology of Ohio Inc: Repair building Computers, wiring troubleshooting of hardware software installation. 11/99 to 6/03
Non IT related Work History
Cuyahoga Housing Metropolitan Housing Authority 10/16/04 to 02/06/09