Administrative Assistant, Receptionist, Data Entry

Jacqueline McClure 763-***-**** jackimcclure.home@gmail.com________________________________________ 3832 232nd Ave NW, Unit 103, Saint Francis, MN 55070

Summary of Qualifications

I am seeking a full time administrative position in a professional environment which will allow me to exhibit my experience and knowledge within a goal oriented team. My strengths include the ability to consistently meet demanding deadlines, prioritization of tasks, building relationships and serving all customers with a high level of professionalism.

Professional Experience

Firestone Metal Products, LLC, Anoka, MN January 2002-July 2011

Sample Room Coordinator/Marketing Assistant

• Coordinated and distributed all samples and literature

• Supported seven Metal Market Managers and over thirty Account Representatives in the United States and Canada

• Processed submittals (metal samples and paperwork) via UPS, FedEx, U.S. mail and local couriers

• Maintained the integrity of the sample department including

1. Database maintenance

2. Tracking shipments

3. Bringing in the proper products for distribution

4. Maintaining all inventories of metal samples and literature

• Conducted customer surveys via phone and email and compiled data for manager reports

• Established and maintained the online sample fulfillment website

• Provided back up support for the receptionist

• Retrieved all necessary quotes and product promotion items for the marketing department staff

• Scheduled quarterly representative training sessions including meals and lodging

Carlson Lundquist and Co. Ltd., Brooklyn Park, MN July 2000-October 2001

Administrative Assistant/Receptionist

• Provided all general office needs including ordering supplies, data entry, filing, and scheduling appointments for two partners and twenty accounting/tax staff

• Maintained the customer list and managed all mailings including invoices, appointment reminders and correspondence

• Thrived within deadline-intensive environment, ensuring the accurate and on-time assembly of important tax packages including 1040, partnership and corporate tax returns

• Handled the front desk area as requested

1. Answering incoming calls with a multi-line switchboard

2. Receiving packages

3. Processing incoming and outgoing mail

4. Greeting clients

• Scheduled all tax appointments for two partners and accounting staff

Geslin and Langum PA, Brooklyn Center, MN November 1997-June 2000

Administrative Assistant/Receptionist

• Demonstrated the ability to learn new organizational processes, workflows, policies and procedures with minimal ramp-up time

• Provided necessary clerical support to both owners and a staff of five accountants

• Scheduled and managed tax-time deadlines

1. Sent out annual client letters

2. Made reminder phone calls to clients

3. Maintained client database of 500+

4. Produced mass mailing to recruit new customers

• Maintained supplies

• Assembled tax returns and financial statements

• Processed all bank deposits

Education

AAS Degree Liberal Arts 1994

Fond Du Lac Tribal and Community College, Cloquet, MN 55720

Medical Administration Certificate 2012

Anoka Technical College, Anoka, MN 55303

Computer Skills

• Proficient in Microsoft Office (Work, Excel, Outlook, and PowerPoint)

• SAP - Receiving

• Insite – Marketing publications

Contact this candidate