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Data Entry Manager

Baltimore, MD, 21239
August 17, 2012

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Rochelle Voniece Gassaway A.A.

**** ***** **** *********, ** 21239 (H)410-***-**** (C) 443-***-****


Professional Profile

Motivated and reliable administrative professional with experience providing executive level support. Excellent communication and computer skills; ability to work independently or as part of a team. Enthusiastic and well-organized with solid background in data entry, schedule management.

Skill Highlights

• Schedule management

• Legal administrative support

• Client account management

• Microsoft Office skills

• Bookkeeping

• C++, JavaScript,

• UNIX system V 4.0,

• Oracle 10g (SQL)

• HTML 4.0,

Professional Experience

Administrative Support 06/2011-03/2012

Kelly Services

• Built strategic alliances with conversion team members with billing invoices, using mail merger.

• Maintained and prioritized daily tasks and projects including: import/export letters of credit.

• Provided support towards VP and team leaders in managing operation bookkeeping summary. Invoices using excel applications, operated digital imaging, data entry updates using operation trade software.

Margin Cashier

RBC / Ferris Baker Watts 09/2006-03/2009

• Maintained confidential information, such as clients’ portfolios information.

• Performed periodic trade summary free ride reports, journal entries.

• Drafted and reviewed financial monetary request for payout from margin accounts.

• Established procedures for custody and control of assets, records, loan collateral and securities to ensure safekeeping.

Collector II

JP Morgan Chase 06/2003-08/2005

• Negotiated payment arrangements with collection on past due accounts.

• Ensured superior customer experience by addressing customer concerns, demonstrating empathy and initiated payment plans.

• Handled daily heavy flow of calls, skip tracing.

Administrative Support

Kramon & Graham, P.A. 03/1995-08/1996

• Supported a team of six secretaries with generating and filing of pleadings, motions and various court documents.

• Assist office manager with A/R and A/P functions, daily deposits.

• Organized and reviewed legal documents for court delivery.

• Liaised with vendors to order and maintain inventory of office supplies.


Strayer University

Baltimore, MD 21033

March 2009- currently present

Bachelor of Science anticipated: June 2014

Information Technology


Strayer Alumni


Catholic School Parents/Teachers Association


Reference upon request

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