Customer Service Data Entry

Stacey Robinson-Bradford

*** ***** ******

Mattapan, Ma 02126

Tel: 561-***-**** Fax: 508-***-****

Email: ***********@*****.***

PROFESSIONAL EXPERIENCE

Cleaning Associate 02/06/2011-Present

D&J Cleaning

Brockton, MA 02301

Duties consist of cleaning contracted offices located within the Brockton area.

Fitting Room Attendant 05/27/2007-06/08/2008

Target

Royal Palm Beach, FL 33411

Sales, customer service, frequently assisted in the Human Resource Department to inform future

Employees of orientation dates, documents needed, and data entry of personnel files.

Customer Service Representative 03/18/2002-09/20/2002

Lighthouse Credit Foundation

Largo, FL 33771

Duties consisted of answering inbound calls from clients regarding their personal credit counseled accounts.

Responsible for the accuracy of all web based incoming emails from clients regarding their accounts. I was responsible for answering over 100 emails daily to verify client accounts were accurate.

Human Resource Manager 12/09/1996-07/11/2001

Barton Protective Services, Inc.

Miami, FL 33186

Duties consisted of recruiting, interviewing and hiring of prospective employees. First point of contact for Employees

regarding personnel data and policies & procedures. Maintained confidential personnel files, resolved Employee

conflict and complaints. Verified the validity of prospective employees regarding any INS or immigration

restrictions as well as monitoring the compliance in these areas to governing regulations. Responsible for payroll

calculations of over 300 Employees, direct deposit, conducted: Florida Drug and Law Enforcement background

checks and drug screening. Reviewed and provided opinions on effectiveness of Employee retention

programs and recommended improvement if needed.

Branch Clerical Coordinator 03/06/1993-11/08/1996

Memorial Homecare

Clearwater, FL

Duties consisted of payroll of over 50 Employees, billing Medicaid, Medicare, private insurance and the use of

HCFA 1500 forms. Maintained patient confidential files, data entry of all payments received into JD Edward's

AS400 system, customer service, and the ordering of office and medical supplies as needed.

Human Resource Assistant 05/25/1992-03/18/1993

Tradewinds Resort

St. Petersburg Beach, FL

Duties consisted of data entry of all Employee information into word perfect format, setting up of new hire orientations, maintained all employee confidential files and assisted in the payroll of over 50 employees.

EDUCATION

Palm Beach State College, Palm Beach Gardens, FL 08/2008-12/2008

Criminal Justice Major

GPA 3.0

Ogeechee Technical College, Statesboro, GA 08/2006-12/2006

Criminal Justice Major

GPA 3.5

Jamaica Plain High School, Jamaica Plain, MA 09/1981-05/1982

Record Keeping Major

Graduate Diploma

SKILLS

-Managerial Skills

-Payroll

-Recruiting

-Sales

-Insurance & Medical Billing

-LQAS Imaging System

-Crescent Accounting System

-Solomon Accounting System

-JD Edward's AS400 System

-Data Entry of 1100 KSPH

-Microsoft Access, Excel, Word and strong Internet skill

-Typing 35 wpm

Contact this candidate