General Manager, Sales Management

Mr. Ralph E. Ashley

General Manager, Sales Management

Over twenty years of highly successful, results driven management experience in the automotive industry, looking for opportunity in sales management/sales. An open minded individual with a flexible approach to work, which enables accommodation of change. Able to work well with a group or on own initiative. Willing to take responsibilities and assignments, regardless of the challenge. A self-reliant individual with the ability to pick up or initiate new ideas and concepts quickly. Thirteen of the last twenty years in the automotive industry as General Manager, with a record of excellence in establishing strategies for increased sales volume, gross profit, sales/service training, and customer satisfaction.

• Personal Details

Address:

8900 Woodbriar Pl

Midwest City, Oklahoma

73110

• Skills

• Sales & Marketing - Inside/Outside Sales, Manager, Marketing, Sales Consultant, Sales Coordinator, Sales Manager, Sales Rep

• Customer Service - Customer Service Training

• Executive - Management

• Information Technology - Quality Assurance, Tech Management

• Retail - Buyer, Field Manager, Retail General Manager, Retail Sales Associate, Retail Sales Manager, Retail Store Manager, Store Planning

• Transportation - Automotive, Drivers, Trucking

• Work Experience

President

Oklahoma Hydrogen Gas Technologies, LLC in Oklahoma City, Oklahoma

August 2008 to February 2009

• Responsible for hiring of sales and service staff, marketing of the product, sales, and service installation of electronics and hydrogen generators on vehicles for increased fuel economy and a reduction in harmful emissions. Utilized portable Genesis gas analyzer for emissions testing on vehicles, compressors, and generators to verify reduction in harmful emissions. Contacted state legislators to initiate eligibility of tax credits for 2009 in Oklahoma for hydrogen upon demand vehicles. Conducted meetings with General Nadeau, U.S. Army and Congressman Reyes, Chief of Staff of House Intelligence Committee in Washington D.C. to generate interest in hydrogen upon demand vehicles.

General Manager

Group 1 Automotive, Inc. in Oklahoma City, Oklahoma

April 2003 to August 2008

• General Manager of Bob Howard Ford Lincoln Mercury. Responsibilities included sales, sales training, service, and commercial sales and service. Managed 87 employees, ordered all new inventory for sales. Prior to my employment, sales and service had decreased 29% in the previous two years. Increased sales and service business 34% with new sales and marketing strategy and by acquiring several commercial accounts. Initiated Service Recon Center to recondition an average of 50 commercial vehicles monthly before taking the vehicles to auction for disposal, maximizing asset recapture of initial investment for commercial accounts, which reduced their wholesale losses. Recon Center averaged $1,200 in additional gross service sales per unit, increased parts sales, and generated a $250 disposal fee. Consistently scored 12 points over regional average for customer satisfaction index (CSI). Awarded prestigious Blue Oval award from Ford and a top 5 dealer in the nation for parts sales.

General Manager

AutoMax Dodge Chrysler Jeep in Shawnee, Oklahoma

January 2001 to April 2003

• General Manager, responsible for sales and servicing of automobiles. Encountered several problems with morale issues, outsourcing of service work for personal gain, and theft. Boosted morale by modifying employee responsibilities and accountability. Initiated intense product knowledge and sales and service training. Ordered all new vehicles and purchased all used car inventory for sales. Managed 27 employees, accountable for all expenses, marketing, and gross/net profit. Increase customer satisfaction index (CSI) scores 14% to surpass regional average.

Corporate Buyer

David Stanley Auto Group in Oklahoma City, Oklahoma

January 2000 to January 2001

• Corporate buyer for four locations. Purchased vehicle inventory nationwide for the lowest prices to maximize return on investment. Managed inventory to market the products that were fast movers, dispersed of any aged inventory at auctions. Marketed inventory to provide attractive display of all vehicles. Disposed of all wholesale units at various auctions to maximize profitability.

General Manager

Hudiburg Auto Group in Midwest City , Oklahoma

July 1988 to January 2000

• Trouble shooter for the Hudiburg Auto Group. Transferred to various locations to increase sales and gross profit. Initiated and conducted corporate sales training for five dealerships. Duties included New Car Mgr., Used Car Mgr., Finance Mgr., General Sales Mgr., General Manager, and partner at the Ford store. General Manager at Toyota and Pontiac-GMC. Attended GM Dealer/Money Management School in Michigan with Ford Division. Increased sales volume monthly average in used cars from 120 to 210 vehicles, generating a $970,000 increase in yearly net profit for the department. Received numerous awards for sales achievement.

Field Supervisor

Mid-Plains Petroleum, Inc. and OKC Pipeline/Refining in Oklahoma City, Oklahoma

June 1977 to July 1988

• Field supervisor, managed 18 drivers for transportation of crude oil. Responsibilities included safety training for all drivers, gauging of oil tanks, proving of meters for calibration, and dispatching of vehicles to transport oil to various locations. Received numerous safety awards. Coordinated all gathering systems and pipeline shipments of crude oil from tank batteries in to refinery.

• Education History

Midwest City High School (1972-1974)

Arizona State University (1974-1975)

Rose State College (1975-1976)

University of Oklahoma (1976-1977)

• Qualifications

Finance and Insurance Training (EFG)

Sales Training Certification (Joe Verde)

Sales Training Certification (Grant Cardone)

“Power of Closing” Certification (Jackie B. Cooper

GM Dealer/Money Management Certification (Ford Division)

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