Manager Customer Service

Miruna Elena MANESCU

*** *** ********

Laval

H*X 3M9

Québec, Canada

Cell: 514-***-****

E-mail: ****.*******@*****.**

Spoken and written languages: English, French and Romanian

CAREER AND SUMMARY

About 3 years of teaching experience as an English teacher for primary school, secondary school and adults in Romania. Pertinent experience with computers, game testing, technical support, editing magazines, leasing operations and socio-psychological studies.

Excellent competencies in oral communication and interpersonal relations.

IT KNOWLEDGE

Windows XP, Vista, 7, Linux, Word, Excel, Access, PowerPoint, Yardi, Networking, Photoshop, Dreamweaver, different types of browsers, Sonar, Magix.

STUDIES

2000-2004 Bachelor’s Degree in Sociology-Psychology

“Spiru Haret” University, Bucharest, Romania

OTHER STUDIES

2011 - TOEFL Test

Montreal, Quebec, Canada

2008 - Human Resources Diploma

Bucharest, Romania

1998-2000 - Finances and Accounting Diploma

“Hermes” College, Bucharest, Romania

PROFESSIONAL EXPERIENCE

April – June 1999 English Teacher (children from 7 to 14 years )

Primary School no 75, Bucharest, Romania

September – April 2000 English Teacher (children from 7 to 14 years )

Primary School no 75, Bucharest, Romania

2001 - 2003 English Teacher (children from 7 to 14 years )

Primary School no 75, Bucharest, Romania

2003 – 2005 Game Tester for PC Games

Utopia Games, Bucharest, Romania

2005 – 2006 Technical Support

SC WizTech Solutions SRL, Bucharest, Romania

2006 – 2008 Manager - Technical Support

SC WizTech Solutions SRL, Bucharest, Romania

2008 – 2009 Building Manager – Leasing Agent

INCCSEF, Bucharest, Romania

2010 Building Manager – Leasing Agent

METCAP Living INC., Toronto/Montreal, Canada

1 Mars 2011 Customer Service and Sales

Voxdata, Montreal, Quebec, Canada

1 Mars 2012 Coach - Integrator

Voxdata, Montreal, Québec, Canada

OTHER EXPERIENCES

1998 English Teacher (adults)

PICON Institute, Bucharest, Romania

1999 English / French Translator V.I.P

Romanian Gymnastics Federation

Bucharest, Romania

1999 Editor for “Sport’s Science” Magazine

National Board of Sports and Physical Education

Bucharest, Romania

References available upon request.

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