Customer Service Sales

EDWARD JOHNSON

PHONE 618-***-**** E-MAIL: wo9f2o@r.postjobfree.com

CAREER OBJECTIVE

To obtain an accounting generalist position to utilize my education and experience.

EDUCATION

Bachelor of Science Business Administration/Accounting

Central Washington University June 2010

Bachelor of Science Business Administration/Management

Southern Illinois University Carbondale December 2004

Nominated as a 12 Outstanding Senior at Southern Illinois University Carbondale

PROFESSIONAL EXPERIENCE

Relationship Manager October 2007- December 2008

Key Bank

* Developed new and expanded existing client relationship by participating in business development activities that resulted in over 130% increase in new accounts and loans.

* Analyzed new account documentation and system input with 100% accuracy.

* Consistently met or surpassed quarterly sales goals in loans and/or deposits.

Admission Representative September 2006-October 2007

ITT Technical Institute

* Conducted interviews and advised prospective students in program selection with 96% efficiency.

* Trained and supervised a team of four to meet quarterly sales goals two out of two quarters.

* Provided excellent customer service to students through the application and enrollment process attained employee of the month in March 2007.

Management Trainee II March 2005-September 2006

Enterprise Rent-A-Car

* Entrusted with the most complex customer service issues as a result of exceptional ability to promptly resolve concerns and satisfy customers.

* Gained an understanding of cost control and running a profitable business by maintaining a list of accounts receivable and payable in the branch general ledger.

* Monitored cash receipts and application to evaluate and revise the effectiveness of current cash applications procedures.

Information Management March 1997-July 2001

United States Air Force

* Trained and supervised office staff members and Korean personnel

* Recorded, reconciled, and verified entries into the automated systems of accounting documents with 100% accuracy.

* Planned, directed, and coordinate support services, such as record keeping, mail distribution, telephone reception, and other admin support services.

* Airman of the Quarter—United States Air Force June-August 1998

COMMUNITY INVOLVEMENT

* Current Student Member of Washington State Society of Certified Public Accounting

* Past Treasurer Society of Student Accountants at Central Washington University

* Past Roger CPA Representative

* Past Volunteer Income Tax Associate (VITA) for the IRS

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