Zhen Fang
Email address: ************@*****.***
Education
**/****-**/**** **.2 Middle School of Luzhou City
• Science
**/****- *** ********* ********** of Finance and Economics,SWUFE
• Business Administration
01/2011-05/2011 San Diego State University,SDSU
• Hospitality and Tourism Management
Work Experience
06/2011-11/2011 JW Marriott Desert Ridge & Spa, Phoenix, AZ
• Pool attendant: Attendant the pool area is safety, clean, runs well.
• Concierge of Vacation Planning: Contact the leisure guests. Familiar with PMS and Concierge Assistant.
07/2010 Orphan Class, Jueluo Elementary School
• Volunteer as Mandrin Teacher: Teach the first grade students Chinese and take care of kids.
06/2011 Sichuan Province Government Administration
• Research Assitant: assist professors to do the research about Sichuan rural consumers’ demands, colleting data.
07/2007-08/2010 Xingguang Motel, Yingbing City
• Front desk associate(part time) welcome arriving guests, do check in and out, provide information service, dealing with complains and handle them, work with other departments
Activities
02/2011-05/2011 Research of IKEA in United States
• Research team member: we created a condensed consumer research report as a 30-minute Power-Point presentation, and communicated this report to an audience of about 60 academicians within a formal University setting.
10/2009-11/2009 Research of Consumption Economics
• The Leader of Research Team: organized the research and composed a research report with my team as a 15 minutes Power Point presentation.
09/2007-01/2011
• Study Secretary of Business Administration Class
09/2007-06/2008 Student Council of SWUFE
• Planner of Event Planning Department
Skills
• Language: Mandarin , English
• Computer: PMS. Concierge Assistant system, Windows, Micro office.
• Accounting Certification: Accountant’s Practice Qualification Certification, Junior Accountant Certification.
Awards
2008 fall, B Scholarship (Top 8%) ; 2009 fall, C Scholarship (Top 12%)
2008 spring,” Harmonious Dormitory Star” in the activity “The star of Dormitory”
2009 spring “Excellent Dormitory Star” in the activity “The star of Dormitory”
2010, “Outstanding Individual” of school