Mrs.Glenda Hand

Glenda Hand

**** ******* *****

Sparks, Nevada, *9436

Work History:

**** ** *** *****, ******** Logistics Coordinator

Data entry, ORACLE, SAP, DISPATCH 1, INTERNET. EXCEL, OUTLOOK, CCS NOTES, REMEDY TICKETS, and compile statistics. Update customer data bases, audit invoices, telephone etiquette, prepare mail, answers telephone, file, photocopy, fax, confidentiality, keep up to date with company policies, work on multiple projects, limited supervision.

2006 to 2009 Hire Dynamics and Manpower, Temp to Hire – Customer Central Specialist

Data entry, PoweQueue, PowerStart, ORACLE, SAP, Dispatch 1, Internet. Time Management, work under pressure. Case management, confidentiality, statistics. EXCEL, OUTLOOK, limited supervision

1999 to 2001 Reno-Sparks Indian Colony, Director, Seniors Center

Budgets, reports, minutes, agenda, prepare meeting material, NAPIS database, Meals on Wheels Coordinator, food programs, vehicle maintenance, and Supervise a staff of 5. Work with grants to obtain $30,000 extra to run Seniors Center. Compile Statistics. Work under pressure. Excel, Outlook, Human Resources, work on multiple projects, limited supervision, work with volunteers.

1995 to 1999 Leonard and Associates, Owner, Casino Consulting

Minutes, Agenda, prepare meeting material, schedule travel/lodging/meetings. Computer applications, case management, report writing, public relations and Human Resources, work on multiple projects

1991 to 1995 Health Canada, Secretary 2

Data entry on FOODSCAT, DRUGSCAT. Highest security clearance, minutes, agenda, schedule travel/lodging. Confidentiality, mail distribution.Net work with law enforcement agencies. I also volunteered as the Secretary for the Health and Safety Committee for 3 years.Assisted in pre-employment testing, work on multiple projects, limited supervision

Education:

DRUGDSCAT

Mini-Micro Computer Specialist FOODSCAT

Associate Certificate (Psychology) NAPIS

Word 2000, Excel 2000, Outlook 2000 Project Management and Mediation Certificates, Case Work Certificate, Internet, PowerQueue, Power Start, 2007 ORACLE, SAP, Dispatch 1

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