Logistics Manager

Randy Freeman

**** ****** ***** **** *************, GA 30044 ******@*****.*** 404-***-****

Highly seasoned Sales Manager with a proven track record focused on customer management, operational procedures, and logistics consultation.

Summary of Qualifications

More than 25 years’ experience in the Sales management and marketing. Developed, implemented, and facilitated Gap Theory programs, operational policies and policies, and team sales objectives programs. Diverse qualifications in corporate contract negotiation, recruiting, and training. Extensive knowledge of customer databases, logistics, new account management, tiered marketing, and customer retention. Strong ability to remain composed during unexpected events. Sincere, uncompromising, veracious and results driven work ethic.

Experiences

Logistical Support

Compliance

Coaching & Development

Gap Theory of Sales Management

CRM databases

Employee Relations

Pareto’s Principles

Account Management

Quality Assurance

Certification Program Development

Sales Training

Operational Policies and Procedures

Client Education and Training

Business Analysis

Professional Profile

Belacon Enterprises, LLC – Atlanta, GA 2010 - 2011

Business Dev. Account Executive

Pre-sales Activities:

■ Assists with sales proposals

■ Tender RFP responses

■ Facilitate customer discussions concerning ways in which packages can be customized to meet their requirements

■ Established protocol for sales and operations staff

■ Secure accounts and carriers

Account Development and Sales:

■ Establish and develop a relationship with the Customers organization with the dual objectives of ensuring Belacon provides the best possible level of service and;

■ Identifying areas where mutual benefit can be gained by the Customer extending the use of Belacon products and services.

■ This aspect of the role will predominantly relate to a specific region, but will occasionally encompass the whole of the UK and possibly overseas.

■ It is the responsibility of the Business Development Manager to: liaise with Account Managers in the development of activities on existing customer sites, with the objective of extending the use of Symology software into further areas co-ordinate the sales activities of the Consultancy team in the allocated region, in order to optimize potential.

Key Logistics, LLC – Atlanta, GA 2009 - 2010

Brokerage Manager

■ Started brokerage company by forming a partnership with UTI Transport and other carriers using designated customers

■ Managed non-asset based logistics organization.

■ Responsible for the development of the overall brokerage business; planning and to managing its execution.

■ Expanded the current carrier network that added capacity to the network

■ Built a customer base of new customers

■ Grew business with existing customers

■ Managed the broker team that included carrier sales, customer sales, and internal support functions

■ Managed daily operations of broker network

■ Managed carrier qualification, rate negotiations, and freight movement

■ Developed a bid response process utilizing pre-existing carrier database.

■ Recruited and certified carriers according to customer demands.

■ Developed customer packages to assist with the initial startup process.

■ Provided quotes and bids on Full, LTL, Flat Beds, Dry Vans, and Refrigerated Loads.

■ Developed Operational procedures and policies to solicit and cover freight

■ Ensured personnel were trained, technically competent, and well informed of changes in customer service requirements and regulatory matters

■ Ensured the timely processing of transactions by establishing specific audit criteria and measurement reports

■ Reduced the direct operating cost required to process transactions by sponsoring and implementing continuous improvement activities such as analyzing and improving current work processes, controlling/reducing overtime, identifying and correcting repetitive compliance and service failures

■ Responsible for customer support and internal reporting

■ Responsible for auditing brokerage files prior to mailing invoices to customers

Gemini Traffic Sales- Atlanta, GA 2003 - 2008

Carrier Manager

■ Responsible for managing company drivers and owner operators using AS400 software and Qualcomm communication.

■ Worked with load planners and performed customer service functions to achieve a goal of 2700 miles a week per truck.

■ Performed brokerage functions in certain lanes to assist with excess backhaul freight.

■ Utilized knowledge of full truck loads and LTL to market pricing according to customer demands.

■ Recruited new contract carriers who were then referred to the centralized carrier services group to make sure they are properly licensed, insured, and have acceptable safety ratings.

■ Secured equipment and moved time sensitive freight (dry or reefer) across North America.

■ Developed forecasting and strategic connections to drive the business footprint.

■ Provided solutions that increased company’s presence in the marketplace over our competition by sourcing information from diverse and varied sources while utilizing it to our competitive advantage.

■ Made informed and timely business decisions.

■ Negotiated pricing with carriers and implemented strategic growth plans that complimented the business development foundation.

■ Gathered and analyzed data developing a portfolio of new transportation programs

■ Identified new opportunities of growth through sales and carrier development.

Raintree Trucking – Atlanta, GA 1998-2001

Account Executive

■ Managed 100 company drivers and owner-operators using business development strategies in certain lanes.

■ Developed new business for all company drivers by soliciting freight in designated areas.

■ Decreased deadhead for company drivers by 75 percent.

■ Determined rates based on lanes, carrier availability and time sensitivity

Consultative Experiences

BPN Consultants 1993- Present

Consultant in a startup capacity to perform sales functions as an Agent to maintain accounts volume levels for several carriers. Solicit new accounts and continuing to develop existing business and to provide logistical support and secured accounts for Pharaoh’s Trucking, Johnson's Trucking and Windsong Logistics.

Innolog Logistics 2002

Contracted to provide logistical support as an analyst at several airports while performing assigned human resource duties such as full cycle recruiting, training and employee relations during the implementation of the Homeland Security Act.

4 Points Logistics 2001-2002

Developed marketing strategies and sales objectives for a third-party logistics company to achieve sales of $25K per week. Established a customer database of over 100 national customers. Implemented the Gap Theory of Sales Management to the company that utilized Pareto’s principles to account management.

Education

Piedmont College- Athens, GA

Master of Arts in Teaching 1998

West Georgia College- Carrollton, GA

Bachelor of Business Administration in Management 1985

US Army Quartermaster School- Ft. Lee, VA

Stock Control Specialty 1980

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