Customer Service Manager

Kyla Campbell

***** *** **** **.

Rancho Cucamonga, CA 91737

941-***-**** (voice)

*****************@*****.***

Objective:

I will serve with excellence as a customer service representative.

Education:

Bradenton Christian School, 2001-2005

• High School Diploma; GPA: 4.1

Southeastern University, Lakeland, Florida, 2005-2008

• BS, Practical Theology (Minors in Missions and Christian Counseling); GPA: 3.95

Experience:

• (May 2009-April 2012) Subway Sandwiches While there I learned to work with a variety of people, and serve a variety of customers. I frequently handled the cash register. My manager has written me a letter of recommendation available upon request.

• (August-December 2008) Southeastern University (Lakeland, FL). Teacher’s assistant facilitating communication between the professor and his students. The professor, Dr. Joseph Davis, loved my work, and gave me a letter of recommendation I make available upon request.

• (October 2007-December 2008) Southeastern University (Lakeland, FL). Student worker in school cafeteria, food service. My manager’s final evaluation was good, and especially highlighted my faithfulness in showing up to work.

• (May/June 2008) Eastside Baptist Church (Plant City, FL). While there I facilitated the craft section of Vacation Bible School (supervised volunteers, handled money budgeted for my section), organized music, helped with office work, served as church secretary for one week (took calls, etc), and spoke publicly in front of 50-100 people twice. I received high marks in every area in which I served. The pastor of the church was my direct supervisor, and he has written me a letter of recommendation.

• (May-August 2007, May-August 2006) Vector Marketing (Bradenton/Sarasota/Tampa, FL). Sales representative selling CUTCO knives. Required setting up appointments, and demonstrating the product to potential customers. I sold more than $15,000 worth of the product.

• (May-August 2006) Albertson’s Pharmacy (Bradenton, FL). As a Pharmacy Clerk I provided customer service to clients. I learned to use a cash register, and was faithful to keep confidential information (the names and drugs of clients) in confidence.

Skills:

• Excellent learning capacity

• Computer skills (Internet, E-mail, Word, PowerPoint, some Excel)

• Excellent written and oral communications skills

• 30+ WPM typing speed

References available upon request

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