Cell: +91-986*******
E-Mail: ********.********@*****.***
I am an MBA( Marketing) from Sikkim Manipal University; have more than four years of work experience; agile, hard working &dedicated to my work. I endeavour to perfect any effort that I put to my work. I am abreast with latest developments and keep a keen eye out for improvement. My strengths include good communication skills and the ability to apply positive criticism to my work.
Experience
Organization :D’Vantage Insurance & Financial Solutions (A unit of D’vantage Promotions )
Duration : February 2011 till date.
Job Profile : Manager –Operations & Administration.
Job Description:
Handling all operation activities starting from underwriting to policy issuance.
Office Administration.
Organization : HDFC ERGO General Insurance Co. Ltd
Duration : January 2009-January 2011.
Job Profile : Branch Operations & Service Group Executive
Job Description:
Handling Operations - inward proposals and acknowledge all proposals and premium payments received at Guwahati & Siliguri branches, policy Issuance, process endorsements to dispatch.
Underwriting of Motor and Non-motor business-scrutiny of proposal, analysis of the risk in the proposals and applying appropriate rating
Monitor TATs (Turn around time) for policy issuance, endorsements & refunds.
Monitor Document Management System - paper movement, dispatch, scanning and filing of documents
Understanding and enhancing the policy administration of the application
Relationship building and generation of business from Agency vertical
Maintaining Vendors (suppliers, service providers, contractors, etc)
Office Administration
Organization : Bajaj Allianz General Insurance Co. Ltd
Duration : May 2007-December 2008
Job Profile : Jr. Executive Underwriting / Operations
Job Description:
Underwriting of Motor, Health, Home, Fire & Liability businesses
Prepare & issue quotes for HNI clients, Corporates, Firms, etc
Scrutiny of proposals & compliance with company’s underwriting guidelines
Policy issuance
Maintain TATs (Turn around time) for policy issuance and endorsements
Productivity analysis & staffing requirements - Per person productivity, output and quality analysis
Train & supervise operations trainees
Organization : Max New York Life Insurance Co.Ltd (Off roll)
Duration : Nov 2005- April 2007
Job Profile : Executive Operations
Job Description:
Client Relationship Management
Quality Checking of operation activities of “AMSURE” (alternate channel of Max
New York Life) of “AMWAY INDIA ENTERPRISE” of entire NE region.
Solve discrepancies of proposals
Conduct trainings for new operation executives
Handling of customers as front-office and customer care executive
Professional Qualification Pursuing Licentiate: From Insurance Institute of India.
Academic Qualifications HSLC: Passed from Cotton Collegiate Govt HS School under Secondary Education Board of Assam (S.E.B.A.) in 2000.
HSSLC: Passed from Icon Academy under Assam Higher Secondary Education Council (A.H.S.E.C.) in 2002.
B.Com: Passed form Gauhati Commerce College under Gauhati University in 2005.
Master Of Business Administration (MBA): Passed from Sikkim Manipal University in 2010
Computer Qualification Knowledge of computer Hardware & Networking
Operating System: DOS, Windows95/98/Me/Xp
Office Packages: MS Office/Office Xp/Office2007/Open Office
Mailing System: Lotus Notes & Microsoft Outlook
Languages : C , C ++
Achievements Consecutively coined the Best customer care executive for 3 months in Reliance telecom in Guwahati.
Highest count of policy issuance for several months in Bajaj Allianz GIC Ltd
Languages Known English, Hindi & Assamese (Read, write, speak)
Extra Curricular Activities Participated in District level Chess competition.
Personal Details Father’s Name : Mr. Anjan Talukdar
Date Of Birth : 16th May, 1984
Marital Status : Single
Interests : Computers, Playing guitar,Music,Playing chess, Interacting
with people
Passport Availability : Yes
References Amit Prasad Das : Branch Operations Manager
SBI General Insurance Co. Ltd. ,Guwahati
Sumanta Chakraborty : Head Underwriter
Bajaj Allianz General Insurance Co. Ltd. ,Guwahati
Strengths Accountable , Adaptable , Assertive
Nilotpal Talukdar