Gregory Barber wmaojw@r.postjobfree.com

**** *. *** ****** || Tampa, FL 33604 813-***-**** | 813-***-****

SUMMARY OF QUALIFICATIONS

Dynamic and experienced professional with over 20 years of business planning expertise in the healthcare industry. Detail-oriented with a strong work ethic and self-motivation to be a top performer. A decisive professional who leads by example and exhibits talents in organization, time management, prioritizing, and delegating. Solution-focused attitude that is management recognized as a competent decision-maker. Communicates clearly and effectively with diverse populations in written, verbal, and presentation formats. Well-honed in business planning and Six Sigma methodologies with outstanding communication skills to develop strong working relationships with business units. Extraordinary ability to connect and gain support within the organization with the proven ability to develop strong relations quickly, analyze situations, and leverage goals to bring win-win solutions for the business. A visionary and creative thinker adept at conceptualizing, defining, mapping and implementing business process strategies.

• Exceptional Interpersonal and Communication Skills – Excellent communication and liaison skills, as well as business management and organizational skills; accustomed to working in large and fast-paced business environments with the key ability to create and maintain reliable business relationships.

• Work Ethic and Professionalism - Solid professional standards; a professional who maintains focus on working between departments to achieve bottom-line results. Adept at building partner trust and loyalty.

• Problem Solving – Proven ability to research, troubleshoot, and develop creative and innovative solutions to business challenges; updated complex business processes for improved performance and greater efficiency.

PROFESSIONAL EXPERIENCE

Medco Health Solutions Tampa, FL

Medco Health Solutions Six Sigma Specialist 2010 – 2011

Medco Health Solutions is an industry leader and pioneer in the mail order prescriptions industry with the nation's largest mail order pharmacy operations. Through advanced pharmacy, Medco improves the health and lowers the total cost of care, which is helping to ensure that millions of Americans have access to affordable and high-quality prescriptions.

• Performed SWOT Analysis in 2010 where initiatives were evaluated projected savings impact of $190K.

• As Six Sigma Green and Yellow Belt Training Facilitator, regularly provided extensive training and certification for employees on Six Sigma methodologies, and provided regular follow-up with students.

• As a Green Belt Project Mentor, coached employees through the entire Green Belt certification process.

• Initiated and completed the Net Park Idle Time Project with a total project impact savings of over $1.3M.

• Provided detailed Six Sigma awareness training to the Investment, Sales, HR, and Finance business units.

• Conducted weekly mentoring/coaching meetings with students to review course curriculum and objectives.

• Worked with business units to identify opportunities to apply Six Sigma methods for improving processes.

• Created process change with existing ones and communicating these changes to the Business Systems teams.

• Demonstrated ability in analyzing and evaluating business processes with an understanding of technical problems and solutions as they related to both current and future business environments.

Six Sigma Development - Business Planning Department 2006 – 2010

• Awarded the Black Belt Certification in 2010 for successfully completing the program requirements in 2009.

• Enhanced SPC Tool- individual and team development, implementation, and departmental education.

• Provided time management training for management, staff, and employees to reduce non-productive time.

• Partnered with the NetPark site Six Sigma Leader on various local efforts using the DMAIC process.

• Created the Pharmacy Process Mapping while identifying many areas of opportunity for improvement.

• Demonstrated ability in developing and executing business planning link with the corporate strategy.

• Monitored training, projects, and certification of Six Sigma Green and Black Belts to meet objectives.

• Collaborated with global teams and consultants to develop and execute the Six Sigma implementation plan.

• Management recognized for a track record of success to enhance productivity, improve access and utilization of shared information, and increase efficiency and profitability through cost reduction.

Medco Health Solutions Tampa, FL

Business Planning Department Reporting 2006 – 2010

• Gathered and reported intra-day (Miniflow) reports on production to assess actual workflow needs as compared to planned production for the day. Prepared detailed workflow files for daily production.

• Created control charts to report daily, weekly, and monthly progress towards corporate production goals.

• Possessed a high level of expertise and effectiveness in coordination roles; worked closely with multiple business and technology departments to collect information and data pertaining to daily production.

• Duties included: facilitating project reviews and prioritization meetings while assisting other teams with various employee engagement activities, such as training and continuous improvement efforts.

• Experienced with business reporting skills, which included the ability to quickly gather and analyze data.

Scheduling Supervisor - Business Planning Department 2005 – 2006

• Supervised a team of pharmacist/non-pharmacist schedulers in creating work schedules for a staff of 700.

• Managed and closely coordinated the overall scheduling operation in a complex a union environment.

• Supervised the scheduling of both technical and pharmacy staff in the most cost-efficient manner, according to defined timelines and processes, while still meeting safety- and employee-based metrics.

Accounts Payable / Inventory Control Coordinator 2004 – 2005

• Maintained appropriate in time inventory levels on mission critical supplies for the NetPark operation.

• Successfully developed productive relationships with vendors to ensure competitive pricing for the facility.

• Consistently meet non-drug departmental budget goals while negotiating $60K in non-drug cost savings.

• Compiled SOP manual for non-labor, and planned and executed a $4.9M non-labor budget annually.

• Participated in compliance audit and follow-up process; assisted in team interview process for new hires.

• Reviewed and verified data and calculations of incoming invoices to ensure accuracy; matched invoices with purchase orders and statements while ensuring appropriate authorization and signatures on invoices.

Pharmacy Service Representative (PSR) - Customer Service 2004

• Consistently answered client’s escalated calls with problems, and identified resolutions for issues raised.

• Duties included gathering accurate information for resolution of customer issues with prescriptions.

• Demonstrated ability to successfully resolve issues through solid problem solving and negotiating skills.

• Provided support to customers on their prescriptions; management recognized for client satisfaction.

• Utilized exceptional people skills, customer service ability, and problem-solving know-how to retain customers by helping them to discover and appreciate the high value Medco prescription services.

• Updated pharmaceutical information found in customer accounts with accurate service information.

Inventory Control - Business Planning Department 1989 – 2004

• Closely coordinated the Return Goods Department consistently rated as a top performing facility.

• Ordered drugs, maintained inventory through cycle counts, and generated monthly corporate reports.

• Coordinated the Department of Defense (DOD) for contract product receiving, and reconciled invoices.

• Collected data on drug quality issues and followed cases to completion with documentation.

• Demonstrated ability in implementing more efficient inventory strategies and verifying that strategies and schedules are aligned with organizational objectives and customer commitments.

EDUCATION

University of Phoenix Tampa, FL

Bachelor of Science in Business Management (GPA 3.80) 2007

Hillsborough Community College Tampa, FL

Business Management 2004

PROFESSIONAL DEVELOPMENT

Six Sigma Black Belt Training 2008

Six Sigma Green Belt Training

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