Warehouse, Customer service
Resume:
Roberto J. Credo
Riverview, Florida 33578
***************@*****.***
Summary: Professional customer service sales person with over 20 years experience which includes call center, retail, service industries. Positive customer service attitude, dependable, friendly, able to work in a fast paced environment. Enjoy working in a team environment toward common goals. Willing and capable to transition to warehouse, logistics. Have recently relocated to Florida from California
Qualifications: Proficient with computer programs: Microsoft office suite XP-Word, Excel and Access. Have excellent interpersonal skills proven with daily company goals met consistently. Completion of numerous customer service and sales courses with companies. Completion of OSHA safety programs.Experience with warehouse equipment use: Highlift, Forklift, Pallet jacks, Scissor lifts.
Work experience
Fed-Ex Benicia, Ca. 10/2011-11/2011
Package Handler
Handle, sort misc. packages in a warehouse environment
Lift carry, hand to surface, misc. packages weighing up to 80lbs
Met company scanning ability of 60 packages per hour
Relocated to Florida, Company not able to transfer due to non availability.
Labor Ready, Inc. Concord/ Vallejo Ca. 04/2000-09/2010 Account Representative/ Branch Manager
Provided leadership, coached, trained, managed performances of branch staff.
Exceeded new customer sales goals in 2nd, 3rd quarter by 16%
Met company temporary worker non-injury goal consistently through 2008
Implemented sales program, Consultative Sales Process for branch staff .
Worked with diverse base of temporary worker hiring processes
Implemented company safety awareness for workers at job sites includes successful safety programs which included incentives for non-injuries.
Toys R Us 09/2004-08/2005 Part-Time Seasonal
Receiving Associate
Receive, inventory, lift carry, put away misc. boxes weighing up to 80lbs. from trucks, stacking onto pallets, product quantity verification
Use of manual, electric pallet jacks, electronic scanning guns for shelving items
Pick orders from floor associates in a fast paced environment as needed
Maintain safety priorities at all times during shift, maintain safe and clear working environment for self and others in fast pace stock room
Worked during high season customer volume and inventory stock levels Fry’s Electronics 10/2005-10/2006 Seasonal
Audio/Visual inventory associate
Receive, product quantity verification with use of scan guns, lift carry hand to surface misc. electronics, appliances weighing up to 100lbs.
Use of highlight, forklift to put product away of heights of up to 60 feet high ensuring safety at all times
Able to complete warehouse efficiency of audio/visual equipment area in a timely manner, given more responsibility of all stock items in warehouse
Worked during high customer volume and demand of retail electronics, a very fast paced and demanding environment with emphasis on customer satisfaction and warehouse safety.
Education: Graduate of Pittsburg High School
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