Medical Office Assistant
Resume:
Claudia Montoya
*********@*****.***
Objective Medical Office Assistant
To obtain a position in the medical field that has opportunity for growth.
Professional Experience Intrepid USA Home Health Care Services
• Performing many customer services duties such as contacting doctor’s offices to update patient current diagnosis and other information.
• Prepares admission packets for Nurses to complete assessments for potential patients.
• Registering patient information into company point of care system.
• Complete customer maintenance system on a daily basis:
• Generate 485’s
• Oasis
• MD orders
• Billing information
• Customer information
• Maintains the patient’s medical records to standards
• Mail and track physician orders as required.
• Tracks submission of billing paperwork to assure timely submission and directs problem areas to Administrator or Supervising Nurse for follow-through.
• Participate in chart audit for payroll/billing purpose to assure accurate documentation.
• Translate for Spanish speaking patients including translation for office staff, nurse, therapist, and doctors as needed.
• Performs various other office duties such as handling multi-line telephone systems, fax machine, printer, and copiers.
• Working with system software McKesson
• Process the Daily Visit Report for payroll and billing information and enter time sheets into system on a daily basis.
• Verify payroll preprocessing reports on a weekly basis and make payroll adjustments as needed.
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Trinity Home Health Care
• Performing many customer services duties such as contacting doctor’s offices to update patient current diagnosis and other information.
• Managing, scheduling, verifying, and confirming patient admissions.
• Prepares admission packets for Nurses to complete assessments for potential patients.
• Completes insurance verification for potential, new, and current patients.
• Registering patient information into company point of care system.
• Maintains patient medical records.
• Translates for Spanish speaking patients including translation for office staff, nurse, and doctors as needed.
• Performs various other office duties such as handling multi-line telephone systems, fax machine, printer, and copiers.
• Working with multiple system software: Misys and Patron 2008-Present
2007-2008
Golden Cross Clinic -Medical records clerk
• Maintain medical records, preparing and filing records for future appointments.
• Pre-registration for patient appointments to help expedite patient wait time and clinic efficiency.
• Verifying and confirming future appointments with patients.
• Software knowledge includes frequent use of Meditech Medical software.
• Maintains other basic office duties.
Answer multi-line phone, operate fax and copy machine 2006-2007
Education PCI Healthcare Training
• Medical office assistant certification.
• Completed certification program with 4.0 GPA 2006-2007
Skills Bi-lingual (Spanish/English), Team leader, and Multi-tasker.
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