Customer Service Representative

Lawrence Jefferson, Jr.

**** ******* **** *****, ***. E; Lawrenceville, GA 30044

Residence: 678-***-****

Mobile: 202-***-****

Email: *************@*****.***

Objective To obtain a full-time permanent position in a warehouse environment.

Experience Warehouse/Forklift Driver

July 2010 – Present Smith & Cooper (via Action Staffing), Lawrenceville, GA

• Responsible for picking/pulling and packing merchandise.

• Operating warehouse equipment, specifically forklifts.

Warehouse Crew Member

September 2009 – January 2010 Owens & Minor (via Express Employment Services), Hanover, MD

• Responsible for loading, unloading and stocking (putting away) merchandise.

• Operating warehouse equipment, specifically forklifts, stand-up lifts and pallet jacks.

• Utilized SAP equipment to track and manage inventory.

Forklift Operator

November 2006 – July 2009 Solo, Inc., Owings Mills, MD

• Warehouse dock worker efficient in dock procedures and safety guidelines. Efficient in loading/unloading, stocking and shipping.

• Responsible for verifying bills and packing slips for inbound and/or outbound merchandise.

• Utilized SAP equipment to track and manage inventory.

Customer Service Representative

April 2008 – October 2008 Wal-Mart, Clinton, MD

• Responsible for mixing paint, stocking, unloading and receiving merchandise.

• Utilized SAP equipment to track and manage inventory.

Independent Contractor (part-time)

March 2006 – March 2008 Premium Retail Services, College Park, MD

• Worked independently as team leader on major company projects. Primarily focused on out-of-town project assignments.

Warehouse Supervisor

2003 - 2006 LMS/Safeway Warehouse, Upper Marlboro, MD

• Responsible for managing team member work hours for payroll and employee scheduling, daily dock safety checks, instant checks of computer terminal at warehouse for immediate update of inventory.

Education TESST Community College, Beltsville, MD

2002-2004

A.A. – Criminal Justice

Special Skills Certified Forklift Operator

Certified Stand-up Lift Operator

Certified Pallet Jack Operator

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