Administrative Assistant
Resume:
TRACY DENISE FELTON
AUBURN, AL *6832-2524
************@***.***
OBJECTIVE: To become a successful and efficient Executive Administrator for a prestigious and demanding corporation.
QUALIFIED BY: • Twenty-four years of office related experience with consistently increasing responsibilities in customer service relations, and fast paced office production activities.
• Knowledgeable of medical procedures and diagnosis code using ICD-9-CM for insurance purpose
• Capable of Entering data for Alabama Department of Public Health Prescription Drug Monitoring Program from PDM-Universal Claim Forms. And for Medicaid Drug Utilization Review Program
• Bachelor of Science in Education/Office Administration from Auburn University.
• Proven ability to effectively answer a multi-line phone system, maintain various databases, handle routine correspondence, conduct research, and compile information for special projects.
EXPERIENCE: 2008 – Present HEALTH INFORMATION DESIGNS, INC. Auburn, AL
Administrative Assistant
Primary responsibilities include answering multi-line telephone and transferring calls to co-workers. Enter data for Alabama Department of Public Health Prescription Drug Monitoring Program from PDM-Universal Claim Forms. And for Medicaid Drug Utilization Review Program for several states. Compiled data and information for presentations and demos for the pharmacists. Also typed, proof read, and mailed massive correspondents using Micro-Soft Office Professional XP.
2004 - 2008 AETOS TECHNOLOGIES, INC. Opelika, AL
Executive Administrative Assistant
Primary responsibilities included answering multi-line telephone and transferring calls to co-workers. Running important errands for immediate supervisor and department heads. Also typed, proof read, and mailed massive correspondents using Micro-Soft Office Professional XP. Assist Executive Administrator where needed.
Felton, Page 2
2001 - 2004 FAMILY MEDICINE ASSOCIATES. Opelika, AL
Administrative Assistant
Primary responsibilities included entering medical procedures and diagnosis code using ICD-9-CM for insurance purposes. Received patients as they arrive for their appointments, aided with completing all correspondence, verifying all insurance information as well as updating as needed and collected co-payments for office visits. Electronically scheduled and cancelled appointments for 4 very demanding doctors using DOS. Assist where help is needed on a daily basis.
2002 - Present CONTEMPORARY SERVICES CORP. Auburn, AL
Seasonal/Part-time Position
Supervisor/Security Officer
Primary responsibilities include taking tickets and checking bags of fans upon entering sport events. Supervise a team of 10 to 15 staff members at sport events. Enforces rules for the Auburn University Athletic Department with staff as well as fans. Successfully aid fans in a speedy entrance and exit.
1997 - 2001 VILLAGE PHOTOGRAPHERS. Auburn, AL
Administrative Assistant
Primary responsibilities included answering multi-line phone system and transferring calls to proper personnel and departments. Processing mass mailings for personnel and department heads. Eliminating customer service problems in a timely manner to satisfy both the customer and the department heads. Supervised 3 part-time employees.
1996 CARE CENTER OF OPELIKA. Opelika, AL
Administrative Assistant
Primary responsibilities included typing letters to business associates, memos to personnel and department heads using Micro-Soft Office software. Balancing Patient's Trust and Operating Bank Accounts. Effectively mastering several office machineries.
EDUCATION: 1990-1996 AUBURN UNIVERSITY. Auburn, AL
Bachelor of Science in Education, Concentrating in Office Administration
• Worked throughout college to pay for expenses.
• Other related job included EPOS Corporation and The Surgical Clinic, Inc.
REFERENCES: Professional references provided upon request.
Tracy Denise Felton, 811 Dewey Drive, Auburn, AL 36832, 334-***-****
************@***.***
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