Customer Service Data Entry
Resume:
NATASHIA E. COFFEN
STONE MOUNTAIN, GA 30088
******.******@*****.***
Shipping Clerk Position
Objective: Looking for an excellent opportunity to work for a great company as a shipping clerk.
Skills:
>> Excellent time management skills.
>> Energetic team player and able to work under pressure.
>> Exceptional computer literacy and efficiency to work with all Microsoft Office Suite programs
>> Ability to perform data entry duties into operational systems (Numerical 10,000 kph and Alpha 60 wpm).
>> Effective communication skills to coordinate with service technicians and managers.
Computer Skills:
--> 2010 Microsoft Office (Word, Excel, PowerPoint, Outlook, OneNote, etc.)
--> Documentum WebTop (E=MC^2 ) DFC Version 6.5.0.115 SP1 Nov. 08
--> 2006 Oracle (E-Business Suite & Purchasing Manager)
--> Adobe Acrobat 9 Standard Version 9.1.1
--> PeopleSoft Version 9
--> FTP Sites (File Transfer Protocol computer networks)
--> Many other software programs with less industry usage like Works, Lotus, etc.
--> Numerical 10,000 kph and Alpha 50 wpm
--> 3 yrs. Cashier Experience on Up-to-date registers in Retail Industry
Work experience:
Sr. Document Support Technician (DE Clerk III) 2007 - 2011
Staffing One Inc. (Mirant Corporation) Sandy Springs, GA 30338
* Managed Data Entry Project for Environmental Engineering Department.
* Assisted in Hiring Process for the Best Candidate to Assist Me in Projects.
* Used database software programs such as Oracle, Documentum, MarkView for obtaining and indexing
confidential documents.
* Created Excel spreadsheets on a Monthly Basis for Various Ongoing Engineering Projects.
* Produced weekly statistical reports through Excel & Word (Excel Formulas through Visual Basics).
* Engaged in Heavy Microsoft Office Excel, Outlook, and Word usage writing letters, memos, emails, faxing, presentations, sizing construction pictures, updating calendars, meeting request, converting document types, and technical document handling for vendor contracts.
* Processed various documents using multiple scanning systems and FTP sites (File Transfer Protocol computer networks)
* Required capabilities in Data Entry of (Numerical 10,000 kph and Alpha 50 wpm) and Phone Etiquette
* Assistant in 80 percent of the company close-out process
>> Responsible for developing various production reports to update management on production status.
>> Responsible to ensure inventory production quality and efficiency levels.
>> Responsible for management of inventory analysis on various documents.
>> Prepared shipping documents for company archives that I properly labeled and scheduled for pick-up.
>> Developed bill reports and dimensional specifications on inventory shipment by effective communication and coordination.
>> Responsible to maintain departmental records and invoices.
* Responsible for other duties as assigned.
Data Entry Specialist and Mailroom/Receptionist 2005 - 2007
Georgia Institute of Technology Atlanta, GA 30303
* Responsible for document processing using PeopleSoft and Imaging Client -P Software and Data Entry (Numerical 10,000 kph and Alpha 60 wpm).
* Assisted Travel Team Accounts in Vendor Payments and Check Dispersals.
* Assisted Procurement Executives with Help Desk and incoming/outgoing mail using scanning method.
* Created a more efficient and durable filing system for both Accounts Payable and Procurement Offices.
* Heavy Adobe Acrobat Usage.
* Assisted Shipping and Receiving in filing and large labeling projects for shipping and surplus shipments.
* Help to give good result for inventory production quality.
* Distribution of logs and report are also maintained.
* Help to process status inquiry requests between customer service and warehouse.
Education:
Spelman College 2003 - 2006
>>Three years as a Dual Degree/ Math Minor (Some College)
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