Highly Experienced Administrative Assistant
Resume:
Melissa Plumlee
Atlanta, GA *****
Objective
To obtain a challenging position with an organization that will allow me to grow and develop while utilizing my interpersonal, technical, and communicative skills.
Skills and Proficiencies
• Advanced in MS Word and Excel
• Planning and Scheduling
• Notary Public
• Written and Verbal Communication
• Customer Service
• Interdepartmental Coordination
• Internet Research
• Telephone Reception
• Transcription (spoken and pre-recorded)
• 60 - 70 wpm Typing Speed
Employment History
Legacy Trust & Estate Atlanta, GA (05-2009 to 11-2009)
Legal Assistant / Seminar Host / Business Administrator
• Assisted 2 lawyers in legal setting
• Hosted seminars across Georgia on asset preservation
• Extensive work in wills and trusts
• One on one work with courthouses for deed research
• Protecting sensitive client information in financial assets
• Public speaking in our state wide seminars
• Assisted in the hiring and testing of new employees
• Training for new employees
• Assisted in any needs for the CEO of the company
• Spoken and recorded transcription
• Made travel arrangements
• Order and maintain office supplies
VeriClaim, Inc Insurance Adjusting Firm Atlanta, GA (06-2007 to 03-2009)
Administrative Assistant
• Assisted 9 adjusters, including the General Executive Adjuster and Senior Marine Surveyor.
• Helped with expense reports and billing
• High volume of dictation/transcription from adjusters for reports and insured interviews
• Daily input of new losses from insurance companies and underwriters
• Filing important documents in an strict filing system
• Extensive computer work that included, but not limited to internet research, computer troubleshooting and company intranet
• Composed and distributed inter-departmental memorandums (e-mail, documentary and voice) ensuring timely delivery and receipt of important information while at the time maintaining confidentiality.
• Handles calls and promptly forwards them to appropriate person
• Established and maintains electronic records management system for all incoming and outgoing correspondence.
• Organize, sort and assign mail distribution for all the employees.
Traditional Title Services Atlanta, GA (07-2005 to 04-2007)
Administrative Assistant to Office Manager
• Assisted the office manager with daily work
• Inputted new losses from clients which were received via fax, email or over the phone
• Delegated work to courthouse employees and described in great detail what the client needed
• Inputted data entry of new title searches, new client contacts and client service changes.
• Organize, sort and assign mail distribution for all the employees.
Dewrell Sacks Attorneys Offices Atlanta, GA (12-2004 to 07-2005)
Department/Administrative Assistant
• Composed title for real-estate purposes
• Handled all official company correspondence efficiently
• Called and received pay-offs from courthouse
• Typed entire company documents and correspondence from PDF to word form for distribution
• Training new employees
Education
High School
Pope High School in Marietta, GA
Diploma
College Experience
Gordon College in Barnesville, GA
• Full soccer scholarship
• Honorable mention in JNCAA
• School choir
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