Management and Funeral Director/Embalmer,

Mildred White

**** ***** ****** ****** 773-***-****

Chicago, IL. 60623 *************@****.***

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Objective:

Highly ambitious professional with the ability to motivate and lead others. My professional experiences will enable me to make critical decisions during crucial and important stages of business.

Summary of Qualifications:

• Utilize excellent business judgment time management skills to balance efforts in the field, as well as multi-tasking to ensure goals deadlines were consistently met or exceeded.

• Completed clinical studies at the Cook County Morgue.

• Managed a team and analyzed their performance.

• Strategic management sales approach.

• Organized and arranged projects that enhanced store profits.

• Ten plus years of customer relations and administrations duties in a variety of industries.

Professional Experiences:

Rush Hospital Chicago, IL. March 2011-present

Guest Relations

• Initiate positive interaction with patients, visitors, and staff.

• Providing and receiving vital information to clinical staff and patients families in the surgical waiting area.

• Providing a welcoming impression and conveying clear, precise information and directions both face to face and telephone encounters.

Gymboree Clothing Store Chicago, IL. August 2010-present

Manager

• Responsible for achieving financial goals.

• Promoting a positive work environment and executing operational procedures in compliance with company standards.

• Responsible for inventory and marketing.

Starbucks Chicago, IL. April 2005-March 2011

Manager

• Responsible for maintaining the store.

• Delegating tasks to create Starbucks legendary service for customers.

• Responsible for modeling and acting in accordance with Starbucks guiding principals.

• Developing positive relationships with team by understanding and addressing motivation, needs, and concerns.

• Entrusted with the most complex customer service issues as a result of exceptional ability to promptly resolve and satisfy customers.

One Nation Transportation Chicago, IL. March 2008-March 2009

Supervisor

• Responsible for clerical support in Microsoft Word, Excel, faxing, scheduling, and various clerical duties.

• Communicated and elaborated with management to ensure the development and improvement of the company.

• Responsible for billing, payroll, and filing, of patients/clients medical records.

• Performed reviews to team members.

Education:

Worsham College of Mortuary Science Wheeling, IL.

Associate degree of Mortuary Science, 2006

Cook County Morgue Chicago, IL.

Completed clinical studies at Cook County Morgue, 2006

National Louis University

B.S. in Biology graduating 2012 Chicago, IL.

Activities and Honors:

• Recipient of United Airlines Scholarship Program (1995-2006).

• Voted Most Ambitious in my graduating class at Worsham College (2006).

• Volunteered at National Associations of Women’s Program (1997-present).

• Mentored and tutored children at St. Agatha Church S.A.F.E., North Central College Junior and Senior Scholar program, and Y.M.C.A. (1995-2005).

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