Manager Analyst
Resume:
NEERU GULATI wlaciz@r.postjobfree.com
Over ** years of experience in IT industry with extensive knowledge in performing Manual and Automated Testing. Excellent experience in testing Web-based and Client-Server on WINDOWS platform using Manual testing tools TestRail, CARS(Compuware Application Reliability Solution), TFS (Team Foundation systems), AP Test Manager and MERCURY interactive tools Quality Center, Test Director, Quick Test Pro QTP, Win Runner and Load Runner. Worked on high profile projects in a very dynamic environment, with the ability to multitask
Specific Skills
• Lead multiples products with local and remote teams.
• Experience in Manual and Automation testing using MSFT Visual Studio, Mercury Interactive tools, AP test Manager, Excel & Word.
• Strong knowledge of Software Development Life Cycle & Testing Methodologies.
• Expert at analyzing and reviewing requirement documents.
• Proficient in writing Test Plans, closedown reports, user guides, Test Cases, Test Scripts according to requirement specification, Knowledge Base Articles, generating Reports using Test Director, CARS.
• Testing skills in Functional Testing by using Quality Center, TestRail, TFS, AP Test Manager, Quick Test Professional (QTP)/Win Runner, and Defect tracking by using FogBugz, JIRA & Test director.
• Worked extensively on Bug Reporting, Release Notes, Product test plans and Deployment guide.
• Experience in performing Positive & Negative, Functional, Integration, System, Regression, End-to-End testing, User Acceptance Testing.
• Knowledge in Synchronizing Test Execution and enhancement to Test Scripts.
• Knowledge in Project Planning, Requirement Analysis, Risk Management and Metrics.
• Ability to work independently as well as a Team Member.
• Highly motivated, excellent team member with problem-solving and trouble-shooting capabilities.
• Excellent verbal/written communication skills and strong analytical abilities.
Professional Experience
Quest Software | Vizioncore Inc. Nov 08 – Present
QA Team Lead
Currently working as a Quality Assurance lead for Quest’s Unified data Protection Products - vRanger Pro, RME (Recovery Manager for Exchange) using Agile principles.
vRanger Pro is a Quest Software’s flagship product and provides IT companies to manage their virtual environments with a simple and efficient method for backing up and recovering their virtual environments. vRanger Pro supports major vmware environments, all Windows OS’s and various language OS’s.
RME enables application level recovery of MS Exchange DB. The product uses vRanger Pro as the recovery agent to the exchange Backups.
Responsibilities:
• Managed a team of about 15 people that include manual and automation teams.
• Managed and trained overseas QA teams.
• Train, guide& mentor new and old team members.
• Provide regular and consistent verbal and written feedback to the entire team.
• Accountable for all architectural, technical, functional, performance, and operational aspects of the team's areas of responsibility.
• Accountable for creating and maintaining the new test cases and existing test cases.
• Accountable for the overall QA defect tracking process that includes triaging and prioritizing the defects for scheduled releases.
• Own all team decisions through effective decision making, communication, and follow-through.
• Anticipated program release problems and takes corrective action, escalating as needed, to resolve and achieve commitments.
• Managed team and overall expectations pertaining to setting accurate schedules, costs and resources.
• Managed the planning and execution of product testing efforts, including all associated resources to meet committed delivery dates.
• Created test plans and close down reports for the different products.
• Created and maintained the tortoise SVN to track the test cases and changes.
• Interacting with the business users to see that the business requirements are satisfied and tested as per their specifications.
• Analyzing user requirements, attended change request meeting to document changes and implement procedures to test changes.
• Interact with development managers and directors to improve the Software Development Life Cycle
• Assist application developers and technical 3rd tier support staff in identifying and resolving customer problems.
• Facilitate resolution and communication of cross-application/organization architectural issues and decisions
• Performing Functional testing, Regression testing, User Acceptance Testing & Production testing using Test Rails, CARS and Excel.
• Verified that the issues reported are in sync with the reporting system followed by the development team.
• Helped the business analyst to create deployment document and user guide for production release.
• Helped remote teams for Internationalization testing.
• Wrote KB (knowledge base) articles to assist the customers for some known issues and workarounds in the application.
• Help set up test environments to mimic customer environments.
• Help automating the regression test suite using power shell scripts.
• Organized WebEx meeting with remote teams and local teams to provide product information.
Environment: TestRail, CARS, Test Partner, Fogbugz, Tortoise SVN, Power shell, Excel, Microsoft Word, MS SQL Server 2005/2008, MSFT Management studio, Share Point, Windows 2008/Win 7/Win Vista, Language Windows OS’s, VMware Environments.
Dell | License Technologies Group June 08 – Oct’ 08
Senior QA Analyst
I worked as a Senior QA Analyst on the Dell | LTG Web application Dell Download Store.
Download Store is a web application that allows the end users to download the software without any hassles of packaging and mailing. User can download the software directly from the download store. The application is built on using the ASP.Net Web Parts, Microsoft Commerce Server 2007 and Microsoft Share point technology to provide a comprehensive solution for many business scenarios.
As a Senior QA Analyst I was involved in testing various modules of the application, testing the web parts, creating and testing catalogs, verifying the products in the catalog, creating the discounts and coupons that can be used by various products, verifying the end users profiles and orders portfolios and also tested the bits for the download products that were used in the application. Agile methodology (Scrum) was used in this project with very aggressive schedule.
Responsibilities:
• Performing manual testing on various modules of the application.
• Created and executed test cases, reported defects and documented results.
• Analyzed system software requirements, wrote and updated test cases according to the specifications.
• Performing Functional testing, Regression testing, User Acceptance Testing & Production testing using Team Foundation System (TFS), Test Director and Excel.
• Verified that the issues reported are in sync with the reporting system followed by the development team.
• Interacting with the business users to see that the business requirements are satisfied and tested as per their specifications.
• Analyzing user requirements, attended change request meeting to document changes and implement procedures to test changes
• Tested the various Web Parts used by the application as an admin to confirm that they can be modified and customized based on the Publisher’s needs.
• Created virtual catalogs using the Catalog Manger tool (Commerce Server 2007) for different publishers with different products used by them.
• Created the coupons and discounts using the Marketing Manger tool (Commerce Server 2007) to be used by different products.
• Verified the customers accounts and orders using the Customers and Orders Manger (Commerce Server 2007)
• Tested the CCS (Credit card services) application to verify the end users Credit card transactions are getting recorded properly.
• Created and executed the deployment document for production release.
Environment: Team Foundation Systems (TFS), Test Director 8.0, Excel, Microsoft Word, MSFT Commerce Server 2007, Share Point, SQL Object, database environments SQL.
Siemens Building Technologies Feb’ 08 – June 08
QA Analyst
I worked as a QA Analyst on the Siemens Building Technologies product Insight.
Insight is a graphical software package that allows you to manage and control your building facilities from a personal computer running on Windows. Insight’s easy-to-use graphical interface is designed to support the complex and demanding needs of building operators. You can quickly and easily navigate between applications in the workstation. Application allows operators to graphically monitor and control the building environment. This allows the operator to use the applications together instead of separately and to save time by not having to switch to and from other applications or re-enter the same information.
As a QA Analyst I was involved in testing various modules of the application in Windows based version of Insight and Web based version “Apogee Go” of Insight application to make sure the application is interacting properly with all the product hardware and is working as per customer requirements.
Responsibilities:
• Performing manual testing on various modules of the application.
• Executing pre created test cases, reported defects and documented results using quality center 9.2, Test Director and MS word.
• Analyzed system hardware requirements and tested the software for the application according to the specifications.
• Performed Functional testing, Regression testing using Quality center, MS word and Excel and modified the test cases as per new functionality.
• Validated the data by using SQL.
• Verified the application is interacting properly with the software using manual machine interface (MMI) using UNIX commands.
• Logged issues using Test Director and quality center during testing.
Environment: Quality Center 9.2, Test Director 8.0, Excel, Microsoft Word, UNIX, SQL Object, J2EE technologies and database environments including Objectivity, SQL, DB2.
Textura LLC Feb’ 07 – Jan’ 08
QA Analyst
I worked as a QA Analyst on the Textura system’s Internet-based solution that facilitates the exchange of construction project documents and payments - providing vital, real time project information to all participants. The Textura application is a robust, secure, high volume, commercial grade web application that improves communication and efficiency through email, automated notices and automatic generation of forms. The Textura web-based environments utilizes technology such as Linux, Apache, Web-ware, SQL Object, Report lab, J2EE technologies and database environments including Postgre SQL, DB2, and Oracle. As a QA Analyst I am involved in testing various modules of the application.
Responsibilities:
• Performing manual testing on various modules of the application.
• Created and executed test cases, reported defects and documented results.
• Analyzed system software requirements, wrote and updated test cases according to the specifications.
• Performing Functional testing, Regression testing, User Acceptance Testing & System Testing using AP Test Manager, JIRA and Excel.
• Verified that the issues reported are in sync with the reporting system followed by the development team.
• Interacting with the business users to see that the business requirements are satisfied and tested as per their specifications.
• Analyzing user requirements, attended change request meeting to document changes and implement procedures to test changes.
• Involved in the end-to-end testing of the application.
Environment: AP Test Manager, JIRA, Excel, Microsoft Word, PowerPoint, Linux, Apache, Web-ware, SQL Object, Report lab, J2EE technologies and database environments including Postgre SQL, DB2, and Oracle.
VoC7 Software Nov’ 04 – Apr’ 05
QA Analyst
I worked on bilateral stimulation software tool for EMDR Psychiatrists. As a Consultant, I was involved in both manual and automated testing. This is a web-based application that was developed in Java Script and DHTML The features of bilateral stimulation software were to have control over velocity, speed, direction and sound
Environment: Quick Test Pro 8.2, Test Director 8.0, Load Runner 7.8, Java Script, DHTML, SQL Server, Excel, Microsoft Word, PowerPoint.
Scotia Bank, Ottawa, Canada jun’04 - Oct ’04
QA Analyst
I worked on customer/transaction modules of their web application. Customer can check their accounts, view account activity, transfer funds/balances from other accounts and apply for new loans, credit cards, home equity, personal loans and education financial services.
Environment: Test Director, Load Runner, Win Runner, Java, JSP, Web Logic, UNIX, Windows 2000, SQL, Oracle.
Department of National Defense (Canada) May’ 03 - May’ 04
QA Analyst
MIMS is a web application for Logistic branch of the Canadian Armed forces. The system provided to DND a tool to manage their stocks, inventory, clothing, hazard material, procurement and finance. This system was used by 3000 users over 3- SQL/ORACLE servers across Canada and over sea. I worked on their order distribution system. The website had main modules to place, process, billing, shipping, invoice handling and inventory control. I mainly worked on the billing and the inventory module.
Environment: Win Runner 7.5, Test Director 7.6, Load runner 7.6, J2EE, Unix, JSP, Servlets, Java Script, XML, Oracle8i, TSO/ISPF, DB2, IE 5.5.
British Defense Liason Staff Jan’ 02 – Apr’ 03
QA Analyst
I worked on their Travel & Expense application. It was the web site, which their employee used to submit their expense report. Managers used this site to approve their expenses. This is a web-based application was developed in Java, XML on the front end and Oracle 9i on the back end.
Environment: Load Runner 7.6, Test Director 7.6, QTP, J2EE, XML, Java, SQL, Linux, Oracle, Win Server and IBM Web sphere.
Homeless Individuals and Families Information Systems (HIFIS) Sept’ 00 – Dec’ 01
QA Analyst
HIFIS/SISA is a web site was currently used by the Human Resources Development Canada - the National Secretariat on Homelessness. It is an electronic data management system that allows users to collect and analyze information on the homeless population in Canada.
Environment: TestDirector, Load Runner, Win Runner, Java, C++, JSP, Web Logic, TOAD, UNIX, Windows 2000, ORACLE, DB2.
Reference: References are available upon request
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