Resume

Daniel Erwin

Permanent Address

**** *. ******* ***

Phoenix, AZ. 85015

***********@*****.***

Education

• A.A. in Business Administration, Western International University

• A.S. in Applied Sciences (nursing), Rio Salado Community College (in progress)

Courses Related to major:

• Political, Legal and Ethical issues in Business

• Management Information Systems

• International Business

• Economic Theory

• Critical Thinking

• Written Communication

Summary of Qualifications

• 15 plus years of customer service/hospitality experience

• 10 plus years of supervisor/management experience

• Exceptional computer skills in Microsoft Word, Excel, Power Point and Outlook.

Work Experience

Owner/Manager, Sport Fitness Professional

Orlando, FL, March 2007 to present, responsibilities vary per contract but typically consist of contact or vender relations, venue design and build-out, shipping and receiving, warehouse inventory, payroll and invoicing, and client retention.

Assistant Manager, Amscot Corporation

Orlando, FL., July 2006 to April 2007, responsible for meeting all financial goals, including, but not limited to the following: collections, returns, new clients, existing client relations and customer service and satisfaction.

Assistant General Manager, Gaylord Palms Resort & Convention Center

Kissimmee, FL., December 2004 to July 2006, responsible for successful daily restaurant operations including; scheduling, food cost & labor control, profit and loss, discipline, employee retention and incentives.

Sports Director, Central Florida YMCA

Orlando, FL., August 2001 to December 2004, successfully organized Adult and Youth Sports programs, including; scheduling, payments received, revenue goals and volunteer participation.

Inventory Retail Manager, J Crew

Orlando, FL., March 2000 to August 2001, managed and controlled all in house inventories, processed damaged and returned goods, and achieved monthly sales goals.

Assistant Restaurant Manager, Orlando Alehouse

Orlando, FL., February 1995 to March 2000, responsible for front of the house restaurant operations including; scheduling, food cost & labor control and incentive

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