Clinic Office Manager
Resume:
NELSON O. ARRIAZA-SILVA
*** **** **** ******, ********, California 91016
Cellular (626) 806-294, Home 626-***-****, E-Mail: **************@*****.***
Summary of Education and Work Profile:
I have completed my upper division classes at La Verne University in La Verne, CA and finalized successfully my degree in Health Administration at Almeda University. As a Clinic Office Manager, I am a creative problem solver with the ability to train and motivate staff members to seek a common goal which is to provide good, timely, safe customer service and for staff to become conscious of risk management. As a Medical Assisting Instructor, I have been responsible for the education and training of over 500 new Medical Assistant students.
WORK EXPERIENCE
May 2009 to December 2010 ICDC College Huntington Park, CA
Medical Assistant Program Instructor
General summary of teaching responsibilities including but not limited to:
• Ethics and legal responsibilities in health care.
• Back and front office management.
• Medical record management.
• Human anatomy and physiology.
• Introduction to pharmacology and medical terminology.
• Assisting with minor surgery.
• Phlebotomy, preparing/given injections techniques.
Urgent Care Manager Charles Drew University School of Medicine Los Angeles, CA
January 2008 to October 2010
• Management of the day to day activities of the urgent care center.
• Supervision of job functions for 10 subordinates.
• Coordination of monthly staff meetings with medical providers and general staff.
• Responsible to oversee business office daily/weekly/monthly collection reports.
• Responsible for the review and submission of employee’s time cards to payroll department.
• Assisted the director of finances with Marketing strategies to attract new patients for the Urgent Care.
• Responsible for purchasing and inventory of medical supplies.
Medical Office Manager West Covina Medical Group West Covina, CA
June 2007 to September 2007
• Coordinated the dynamics and job functions of 40 subordinates working in the OB/GYN, Pediatric, Surgical Specialty, and Family Practice and Oncology departments.
• Completed employee’s yearly performance review and evaluations.
• Coordinated monthly staff / medical providers meetings.
• Generated daily/weekly/monthly collection reports to the finance department.
Medical Office Manager Family Care Specialists Medical Group Los Angeles, CA
2005 to 2007
• Supervised the job functions of 30 subordinates
• Was responsible for all operational dynamics in the Pediatric, Family Practice, OB/GYN, Urgent Care, medical records, and referral departments.
• Completed employee’s yearly performance review and evaluations
• Assisted Human Resources with recruitment of office personnel and salary recommendations.
• Generated monthly provider’s statistics to the Medical Director, COO, and CFO.
Medical Assistant Instructor ( Part time)
2005 to 2007 Glendale Career College Glendale, CA
• Ethics and legal responsibilities in health care.
• Back office management.
• Medical record management.
• Laboratory management.
• Human Anatomy and physiology
Underwriting Technician AIG/Risk Management Division Los Angeles, CA
March 2003 to March 2005
• Assisted underwriters evaluating/denying applications from construction related companies seeking multimillion dollar insurance coverage for workers compensation, auto, and general liability.
June 2002 to February 2003 Unemployed
Clinic Office Manager Queens Care Family Clinic Los Angeles, CA
December 2000 to June 2002
• Management of the day to day activities for the Family Practice, Internal Medicine, OB/GYN, Dental, Oncology and Surgical Specialties departments.
• Supervision of job functions for over 30 subordinates.
• Coordination of monthly staff meetings with medical providers and general staff.
• Responsible to oversee business office daily/weekly/monthly collection reports.
• Responsible for the review and submission of employee’s time cards to payroll department
Medical Assistant Instructor (Part time)
2000 to 2002 Glendale Career College Glendale, CA
• Ethics and legal responsibilities in health care.
• Back office management.
• Medical record management.
• Laboratory management.
• Human Anatomy and physiology
December 1999 to December 2000 Attended University of La Verne full time
Oncology/Ambulatory Care Coordinator HealthCare Partners Medical Group Los Angeles, CA
January 1995 to December 1999
• Coordinated the Oncology/Ambulatory Care Management programs.
• Liaison for the hospice program.
• Assisted social services department with referrals intake and implementation of community services for members as needed.
Medical Records Auditor HealthCare Partners Medical Group Monterrey Park, CA
1993 to 1995
Medical Assistant HealthCare Partners Medical Group Montebello, CA
1990 to 1993
Medical Assistant Arroyo Vista Family Health Center Highland Park, CA
1985 to 1990
Contact this candidate