Technical Support System Administrator

CURRICULUM VITAE

SYED ABDUL SULTAN

*-****-**********@*****.***

Mobile.no:-050*******

Abu-Dhabi- U.A.E

___________________________________________________________________

OBJECTIVE

To work in a career growth organization, which offers challenging projects in the field of IT support and maintenance and to lead the function in the long run. Talented, results-driven IT support with versatile ,cross-platform experience in systems/network architecture, installation, implementation, integration, security, and administration in local and remote environments.

TECHNICAL SUPPORT SUPERVISOR

Over more then 6 years experience in Systems Administration and Network Support Expertise in Software, Installation, Configuration and Troubleshooting of Windows 2000 & 2003 server networks Extensive experience in Technical Support of LAN/WAN. Such as preparing Domain controller & Active Directory service and creation of User Accounts.

WORK EXPERIENCE

(Abu-Dhabi-UAE) 1) Cassells Ghantoot Hotel & Resort-(4 star)

June-2008 / 2010 working as a System Administrator since june 2008.

Handling the front office system (Hogatex 6.2),

Installing, configuring Solomon accounting system

Support all the depts and resolve the various system

related issues. handling the CISA electronic Locks for the

Guest Rooms and configuring the room numbers.

Generating Master and staff keys to various Dept.

Takes out the log reports, preparing the swipe key card.

Handling FCS billing system, generating Reports

Disconnecting incoming & outgoing line.

Handling siemens PABX Hipath 4000 system,

Coordinating with Siemens Support when required.

Saudi Arabia (2002 – 2007) 2) Worked as System Support Engg. at Hrh. Prince Saud Bin

Abdul Mohsen (Governor of Hail,KSA)

palace in Jeddah Since 2002 to March 2004.

Monitoring (Direcway) Internet Satellite System and various Wireless Access points at different location.and maintaining

The network.

3) Worked as System Administrator in Four winds international movers Jeddah Saudi Arabia since April 2004 Oct to 2004 provide technical support to all the clients and resolve various network, O/S issues.

4) Worked as system Administrator in Port Service Container Company (Jeddah) since Nov 2004 to Dec-2007. Efficiently handle all the systems, wireless network and DW7000 Satellite Internet system connectivity.

: Worked as technical supervisor in webzone pvt Ltd.

(In INDIA 2000 to 2002) located in Hyderabad. Since 1999 – 2002.

(Dubai – 1999) : Worked as Technical Support Executive at Space

Computers in Dubai 1999

JOB RESPONSIBILITY

Wholly responsible for technical support operations in network environment, supervision of technical issues involving network, hardware, and operating systems (2000 & 2003 Server,Windows 9x, and Apple Macintosh). Overseas network connectivity, implementation, integration, and troubleshooting for servers, routers, remote access, storage devices, printers, and scanners.

Maintaining and updating the system, such Assembling Installation, trouble shooting and configuring the LAN & WAN Configuring router, building up RAS server, Provide dialup connection to the client, Service and Maintenance of Network Systems Fulfill the Customer requirement. Comprehensive diagnostic procedures as performing Installation/replacement of peripheral devices. Reputation For adaptability, enthusiastic teamwork, impeccable Service.

ACADEMICS & QUALIFICATION

B.A (Bachelor of Art) from Nizam College in1998, Osmania University Hyderabad, INDIA.

CERTIFICATIONS

Microsoft Certified Systems Engineer (MCP & MCSE) Microsoft®Windows®2000 Directory Services Infrastructure, - - Implementing and Administering Microsoft® Windows® 2000 Network Infrastructure - - Installing, Configuring, and Administering Microsoft® Windows® 2003 Server Installing, Configuring, and Administering Microsoft® Windows® 2000 Professional.

TECHNICAL SKILLS

Diploma in Computer Hardware Engineering. System Administrator. Hubs/switches/Cables/Routers Technical Infrastructure, creating Domain controller

And active directory service, provide user level access. System & Network Design/Configuration Implementation Server/Lan/Wan Optimization.

SOFTWARE SKILLS:

Operating System : Ms-Dos, Window 98 ,win xp pro, win 2000

& 2003,2008 server, windows vista..

Application Packages : Microsoft Office 2003, 2007.

PERSONAL PROFILE

Name : SYED ABDUL SULTAN

Age : 35 yrs

Gender : Male

Language Known : English, Arabic, Hindi

Nationality : INDIAN

Having U.A.E Driving License.

OTHERS

Helping attitude

Friendly in nature

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