Donald W. Greif
Mesa, AZ 85206
***********@*******.***
Objective
Staff Technologist/Generalist/Lead
Education
BS Business Admin/ Technical Management, University of Phoenix 1995 GPA 3.85
Thesis: A Research Study to Determine the Need for Implementing Uniform and Structured Training Documentation at University Hospital
AAS Laboratory Technology, Community College of the Air Force 1990
Mediation and Conflict Resolution, Albuquerque Mediation Alliance 1991
ASCP Certified
Professional Experience
Laboratory Sciences of Arizona at Banner Gateway Medical Centers (2004 to present)
Staff Technologist Evening Shift
Current experience in all necessary analysis duties, instrument operation, maintenance, and quality control in Hematology, Chemistry, Coagulation, Urinalysis, and Blood Bank. Current and/or experienced with numerous instrumentation including Coulter LH, Beckman LX, Dimension Vista, Access, Vitros, IRIS, Stago.
Key Operator for Immucor Echo.
No sick days used 2008-2011
SED Medical Laboratories at Lovelace Medical Center (2000 to 2004)
Lead Technologist Hematology Department
Perform all necessary analysis duties, instrument operation, maintenance, and quality control in the Hematology, Coagulation, Chemistry, and Urinalysis departments. Position required majority of time devoted to workstation duties
Perform set up, installation, correlation, repair, and maintenance of hematology instruments
Develop, implement, and maintain training plans within the hematology department
Monitor and review monthly Quality Control records
Conduct hands-on training for more than 30 staff members
Develop, present, and implement time and money saving procedures
Perform and monitor all supply ordering
20 years experience with Cerner Laboratory Information System
Trained as key operator for Coulter LH Series analyzers
TriCore Reference Laboratories (1998 to 2000)
Sales and Marketing Consultant – New Mexico and El Paso, TX territory
Managed greater than 450 clients
Provided sales, services, and supplies required for clinical laboratory testing
Performed greater than 90% cold calls
Provided training and capital equipment advice to all clients
Required significant attention to detail and multi-tasking
Ensured that hundreds of specimens per day are properly collected, processed, and submitted to the primary testing location
Responsible for customer service at Las Cruces collection center
Accomplishments
Acquired 60 new clients during the first year of company operations
$3,000,000 in new revenue generated
Requested responsibility for the largest and most distant territory with the greatest growth potential
Aggressive salesmanship was a primary factor in the closing of a competitor’s operation
University of New Mexico Health Sciences Center (1980-1998)
Clinical Lab Scientist
Lead and Staff Technologist in all departments with the exception of Microbiology
Responsible for maintenance, training, troubleshooting, quality control, and repair of technical instrumentation
Routinely the sole person responsible for providing level one trauma bloodbanking services for the entire state of Mew Mexico.
Required significant skill set in support of Level I Trauma, NM Burn Center, Cancer Center, multiple levels of Surgical and Medical ICU, Pediatric and Neonatal ICU.
Accomplishments
• Member of laboratory re-design, process control, and workflow management team
Instrumental in developing and implementing a departmental OJT program
Uniformity in training resulted in a 50% decrease in errors
Implemented a capital equipment testing and review plan, resulting in more than $20,000 in actual savings and dozens of man-hours
Trained as key operator for Sysmex hematology analyzers
USAF (Active and Reserve service 1976-98, Rank: Chief Master Sergeant, E-9, Retired)
Chief Enlisted Manager – Responsible for all enlisted personnel and daily operations
Training Manager – Responsible for development, implementation, and testing of training plans for all Enlisted Specialty Training within the facility
First Sergeant – Responsible for all enlisted related issues ranging from promotion and counseling to discipline
Accomplishments
Successfully organized and deployed 105 unit members to Operation Desert Storm
Training department received an “Outstanding” rating during Readiness Inspection. Rating is given to less than 10% of all areas inspected
Additional Education
USAF Medical Administration School 1992 Honor Graduate
USAF Senior Non-Commissioned Officer Academy 1989 Honor Graduate
USAF Training Manager School 1986
USAF Clinical Laboratory Specialist School 1978
Additional Skills
More than ten years progressive experience in training program management, personnel administration, and mediation and dispute resolution
Honors
Selected to University Hospital Quality Improvement Team
Selected to University Hospital Vision and Mission Statement Team
Selected to Small Hospital Redevelopment Team, directed by the Governor of New Mexico
Selected to University Hospital Leadership Institute
Recipient of New Mexico Employer Support of the Guard and Reserve Scholarship
Honor Graduate of USAF schools
Decorated Veteran
References and Employment Verification
Banner Gateway Med Ctr--Carolyn Dennis, 480-***-****
Lovelace Med Ctr–Tami McMahon, 505-***-**** (evenings please)
Immucor, Inc.– Develyn Giles, 480-***-****