information security sales

DARROL K. HARRIS

*** ******* ******, ***, *** York, NY 10033

212-***-**** • **********@*******.***

SALES – CUTTING-EDGE SECURITY SOLUTIONS

Key Account Management • New Business Development • Direct Sales and Reseller Partnerships

Consultative and Solution Sales • Networking and Relationship Building • Contract Negotiations

PROFILE

Dynamic six-year sales career reflecting pioneering experience and record-breaking performance in the IT industry. Remains on the cutting edge, driving new business through key accounts and by establishing strategic partnerships and dealer relationships to increase channel revenue.

• Expert in sophisticated security sales models with a vast knowledge of the security software and hardware marketplace and the capabilities and complexities of the products.

• Conducts inside sales calls to prospects and assists the product engineer on WEBEX presentations.

• Outstanding success in building and maintaining relationships with key corporate decision makers, establishing large-volume, high-profit accounts with excellent levels of retention and loyalty.

• Exceptionally well organized with a track record that demonstrates self-motivation, creativity and initiative to achieve both personal and corporate goals.

CORE COMPETENCIES

 Solution Selling and Partner Recruiting

 Total Account Relationship Management

 Incremental Revenue Growth

 Client Relations and Retention

 Territory Management

 Channel Sales Strategies

 Persuasive Communications / Negotiations

 ROI Maximization

 Sales Best Practices

 Turnaround and Start-up Leadership

PROFESSIONAL EXPERIENCE

E-DMZ SECURITY, Wilmington, DE

2005 to July 2008

Account Executive

 Expanded the sales of management accounts and facilitated the development and growth of the territory from the ground-up without previously assigned accounts.

 Assists in the overall development of the managed security service business eventually sold in 2006.

 Assists e-DMZ Security's Product Engineer with technical presentations to prospects answering marketing and sales questions via WEBEX.

 Managed the territory that included self and generated leads as well as prospective customers through cold calling, sending emails and answering phone calls.

 Sent email virtual campaigns for Ziff-Davis, attended traditional trade shows including the Info Security NY and Info Security Canada, and Data Connectors, and IT Conferences such as the CSI Conference on Forensics, ISSA/ISACA IT Conference, ECTF quarterly meeting, TechTarget Intelligent Access Conference and AITGLOBAL InfoSec Conferences.

 Sold e-DMZ Security’s password and access management appliances to customers from the local government agencies and enterprises.

 Assisted the V.P. of the North American Channel in recruiting partners and expanding the channel.

 Plans, develops and implements sales and marketing plans and marketing strategies.

 Develops the Canadian market as well as expands local government, healthcare and education in the U.S.

 Implements effective cold calling, research, company needs analysis, RFP creation, customer service, account management, and negotiations to meet company goals.

 Represented the company in Herbalife of America, Inc., Torrance, CA and assisted the Product Engineer in the technical presentation via Webex.

NH&A, New York, NY 2000 to 2003

Sales Manager – New York City Office

 Served as Sales Consultant and assisted the owner in handling the vendor's sales leads, conducted cold calls, customer service, and technical support.

 Personally sold $500,000 in security products in the 3rd quarter of 2001and increased revenue from $1.25 million to $2.5 million in 2001.

DARROL K. HARRIS, page 2

Sales Manager – New York City Office, continued

 Developed a marketing strategy that doubled Sales revenue within one year.

 Acquired a governmental bid notification service for the company’s presence in the local and federal government.

 Completed government RFQs and increased lead generation by improving relationships with vendors.

 Managed accounts of IP Morgan Chase, United Nations, Key Span, and State of Florida.

 Assisted in developing a Channel by acquiring resellers and distributorships of Net Screen in 2001 and Fortinet Security appliances in 2002.

 Created a strategic alliance with ICS (Integrated Computer Solutions) to offer additional services to customers.

 Organized 3 Security Trade Shows to expand sales lead generation and name recognition and reorganized the New York Office to improve collection methods, customer service and technical support.

 Hired a Technical Support Specialist to develop an In-house Security Engineer.

 Provided training for the management, sales staff, technical support staff and one web developer.

 Promoted to General Manager in 2001 with the responsibility to hire additional staff to increase sales, the development of the company's e-commerce site (www.NHA.com), and the expansion of the line of security products.

E7TH.COM, New York, NY 2000

Customer Service Coordinator

 Provided resolutions of business users’ service issues and qualified prospective business users.

 Assisted customers in navigating the website.

 Provided assistance in website quality assurance and utilized the Remedy Help Desk program.

CONSULTANCY WORK

RADAR MARKETING, INC., New York, NY

1998 to 2000 and 2003 to 2005

Consultant

 Shared expertise with clients with regards to matters relating to computer software applications, and hardware device configuration, use, installation and maintenance.

 Served as a Norvergence Telephone Service Representative (TSR) and made cold calls to at least 200 companies daily using a script offering a zero cost per minute telecom solution to qualified small to medium businesses.

 Set quality appointments for Outside Sales Representatives to discuss solutions, utilizing a lead list for small to medium businesses across the United States.

EDUCATION / TRAINING / SECURITY CREDENTIALS

MERCY COLLEGE, Dobbs Ferry, NY

B.S. Business Administration, 1991

Certificate in Network Administration, Xincon Technology School

Solaris UNIX, MCSE, Cisco CCNA, May 2000

Computer Maintenance and Support Program, Career Blazer Learning Centers

CompTia A+ Certification, October 1999

Certificate in MS-Word and Excel, EIICCI, 1997

e-DMZ Security Sales Training, 2005

McAfee Certified Intranet Defense Specialist: Training and Certification, October 2002

McAfee Certified Perimeter Defense Specialist: Training, September 2002

Watch Guard Sales Training and Certification, August 2002

Sophos Sales and Technical Training and Certification, July 2002

PestPatrol Sales and Technical Training, June 2002

Trend Micro Scanmail Training and Certification, 2001

Trend Interscan Virus wall Training and Certification, 2001

Symantec Basic Firewall: Antivirus Training, 2001

NetScreen Firewall Training, 2001

Cisco Certified Network Associate, July 2000

PROFESSIONAL AFFILIATIONS

 Greater New York Chamber of Commerce, 2008

 NY/NJ Electronic Crime Task Force (ECTF), 2008

 New York Personal User Group (NYCPC), 2008

 New York Amateur Computer Club (NYACC), 2008

 New York Chapter of the International System Security Associations (ISSA), 2007

 Computer Security Institute, 2007

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