Registered Nurse Customer Service

Alexis Phillips **** Avenue

Brooklyn, NY *****

**************@*****.***

EDUCATION Professional Skills Center-Bryant & Stratton College, Rochester,NY

Phlebotomy Certification 2009,CPR Certification 2011

Strong Memorial Hospital

*Phlebotomy Intern(40 hours)

*Approved Medication Administration Personal,CPR,Scip certified.

EXPERIENCE

Birch Family Services, Brooklyn,NY

Januray 2011-Present

Direct Care Counselor

-Provided supervision to adults with autism,mental retardation,physical impairment and other disabilities.

-Assist consumers develop their activities of daily living,communication and social skills,self respect and community integration.

-Transported individuals to and from medical appointments,scheduled follow up appointments,made certain that medications were faxed at appropriate time,also distributed medication to consumers under a Registered nurse.

. Pralid,

Rochester, NY September 2008-March 2010.

Direct Care Staff

Lead Hab-

-Counseled consumers while providing supervision, training and assistance in accomplishing activities of daily living.

-Assisted consumers in providing for their dietary needs such as meal preparation, meal planning, grocery shopping.

-Initiated structured and unstructured recreational and leisure-time activities consistent with the consumer’s goal plan.

-Created monthly calendars connecting to consumer’s goals which were educational, recreational and social opportunities in the community or at structured day program.

-Completed individual service reports every six months

Direct Care Home and Community Support Staff

Assisted consumers under the TBI waiver with self-Care, skill building recreational, and community skills.

Assisted with meal preparation, meal planning, and grocery shopping.

Home Health Aide

Assisted with housekeeping, medication reminder, personal care, and laundry.

Interim Health care Rochester, NY August2009-October 2009

Home Health Aide

Provided housekeeping, medication reminders, laundry and meal preparation for clients.

Care Givers, Rochester, NY August2008-November 2010

Home Health Aide

Provided light housekeeping, medication reminders, personal care, laundry, and other duties upon request.

Unity Living Center, Rochester, NY February 2004-April 2006

Certified Nursing Assistant

Provided personal care to residents under supervision of a registered nurse.

Assisted residents with personal care, feeding and dressing.

Kohl’s Department Store, Rochester N, Y

Customer Service Representative

Made incoming and outbound calls related to in-store merchandise

Waited on customers, operated cash registers and provided customer service as a cashier and greeter.

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