Darrell Eugene Ferguson

**** ******* ****

Martinsville, IN. 46151

765-***-**** 765-***-**** (cell)

wjqwt3@r.postjobfree.com

PROFILE

• 29 years of increasingly responsible warehouse experience

• Outstanding record as a strong manager

• Loyal employee, strong customer service and logistical skills

• Knowledgeable in inventory, receiving, shipping, facility organization, budget management, delivery and general management and supervision

EXPERIENCE

NAL WORLDWIDE, LLC Feb. 2000 - Present

We are a third party logistics provider for Hitachi Data Systems, who are the largest data storage provider in the world. Units are received, configured and shipped all over the world from this facility. I have worked my way up from the Receiving Supervisor to the Manager over the Inbound, Inventory and Spares groups. I have three Supervisors who report to me and thirty seven associates; I also will direct the operations when the Operations Manager is out. Responsible for maintaining a customer satisfaction goal of 99.85%, this has been achieved for the last 15 months, hiring of associates for departments, corrective action for those instances when needed, maintaining overtime and department costs. Must have cross functional teams that help where needed.

Inventory Department – Responsible for maintaining an inventory accuracy rate of 97%, maintaining and assuring that the inventory is in its proper location and accurate. There are different organizations that own product in the warehouse and they have scheduled audits twice a year to ensure inventory is correct. There are also cycle counts done on a daily basis, this also ensures the inventory is counted 4 times a year.

Inbound Department - Responsible for getting product received and stocked in a 24 hour period. Department received in over two million pieces in 2009, this was achieved with 8 associates.

BINDLEY WESTERN DRUG CO. Jul. 1981 – Feb.2000

Was the fourth largest pharmaceutical wholesaler in the U.S., the company distributed prescriptions, over the counter drugs, medical supplies and equipment. Started there working in the receiving department and worked my way up to Operations Manager. Was the Operations Manager for four years and served as the number two manager in the division and was responsible for seventy five associates on three shifts. Ensured prompt, accurate and efficient service to 250 customers in the Midwest area, maintained constant communication with couriers for deliveries of product. Accepted and evaluated bids for courier service. Maintained budget control and produced monthly activity reports. Purchased warehouse equipment and supplies. Hired all warehouse personnel.

Selected many times to help set up new facilities, train management staff and develop incentive programs. Was responsible for physical inventory of 120 million dollars of product, represented by over 26,000 separate items. Worked with federal agencies OSHA, DEA regulations and ARCOS reports. From February 1992 to July 1993 was the acting Division Manager in the Charlotte, NC warehouse, commuting back and forth from week to week. The company had purchased a competitor and moved the facility to Shelby, NC. During this period I managed all aspects of the business from administration, sales, office and warehouse functions.

Accomplishments:

• Received many hats off awards during current position.

• Was named the company Employee of the year twice.

• Created incentive program that the company utilized to reduce turnover as well as picking errors.

• Often called upon to assist other divisions in training and operations

• Received regular bonuses for order accuracy, low overtime, budget control and customer satisfaction; near perfect attendance

• Never cited for any OSHA infractions during my tenure

• Involved in initial acceptance of ISO9001 certification

Education:

Martinsville High School

Martinsville, Indiana

Graduated: May 1979

Skills / Personal Traits

• Effective communicator at all organizational levels

• Excellent organization skills

• Strong leadership background

• Dedicated team player

• Adaptable and flexible to rapidly changing work environment

• Results oriented with strong work ethic

• Ability to motivate and encourage

Key Strengths

• Organization / Time Management

• Inventory Control / Cycle Counts

• Shipping / Receiving functions

• Vendor & Client relations

• Logistics Management

• Staff Development and Leadership

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