Gregory M. Harris
West Palm Beach, FL 33413
Home: 305-***-****
*********@*****.***
PROFESSIONAL EXPERIENCE
CARNIVAL CORPORATION & PLC. Miami, FL
Carnival Corporation & plc is a global cruise company and one of the largest vacation companies in the world. Carnival is also the only company in the world to be included in both the S&P 500 index in the United States and the FTSE 100 index in the United Kingdom.
Revenue Management Analyst, November 2006 – May 2009
Worked in highly visible environment; responsible for monthly forecasting, revenue planning and analysis, sailing performance analysis, and revenue reporting.
• Developed, interpreted, and implemented complex tactical pricing strategies in an assigned set of markets in order to maximize net ticket revenue under prevailing market conditions
• Developed complex pricing strategies through an in-depth analysis of the assigned markets, while also maintaining Carnival’s competitive position by responding in a timely manner to competitor pricing actions
• Applied financial modeling using statistical regression, industry trending and dynamic pricing decisions to forecast sailing performance
• Applied forecasting and optimization techniques and disseminated work product to management
• Closely monitored market performance, including pricing usage, revenue, market share and consumer buying behavior
• Assessed the impact of pricing actions in order to develop future pricing strategies and presented relevant findings to management
• Continuously searched for ways to improve the business structure, revenue opportunities and efficiency gains
ROYAL CARIBBEAN CRUISES, LTD. Miami, FL
Royal Caribbean Cruises, LTD is the second largest cruise line in the world. Offering Royal Caribbean, Celebrity, Pullmantur, TUI, Croisiere De France, and Azamara brands, RCCL is an icon in the travel & tourism industry with over $4 billion in annual revenue.
Revenue Management Analyst, March 2006 – November 2006
• Developed, interpreted, and implemented complex tactical pricing strategies in an assigned set of markets in order to maximize net ticket revenue under prevailing market conditions
• Applied forecasting and optimization techniques and disseminated relevant data and results to a wide audience
• Responsible for successful execution of product game plan including the ability to adapt to changing and ambiguous circumstances
• Successfully matched tactical actions to market opportunities
• Supported the Revenue Management department and other departments with relevant and actionable Revenue Management related information in the most effective format and medium
FIDELITY NATIONAL INFORMATION SERVICES, St. Petersburg, FL
Fidelity National Information Services is a leading provider of core processing for financial institutions; card issuer and transaction processing, and related information products and outsourcing. Fidelity National maintains a strong global presence, serving more than 13,000 financial institutions in more than 80 countries worldwide.
Risk Management Analyst II, March 2004 – January 2006
• Data mined and prepared spreadsheets analysis for use in profiling and identifying fraud trends
• Implemented, modified, and tested controls to ensure targeted approval rates and corresponding losses were achieved for assigned accounts
• Created and maintained accurate reporting of client performance variances and trends with analysis for recommended adjustments to controls and models
• Helped identify and reduce excessive losses for specific accounts
• Assisted in the pricing of new and existing contracts
EDUCATION
Stetson University College of Law
St. Petersburg, FL
Juris Doctor (2003)
University of Florida
Gainesville, FL
Bachelor of Arts with a Pre-Law concentration (2000)
SKILLS & SOFTWARE
Microsoft Business (Excel, Word, Access, and PowerPoint)
Brio 6.6 Database Query & Reporting Manager
Hyperion Essbase
Crystal Reports
PeopleSoft
SQL Server
LexisNexis
Westlaw