Administrative Assistant/Support Assistant

Sheila Spencer

PO Box *** Home: 606-***-****

Happy, KY 41746 Alternate: 606-***-****

***************@*****.***

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SKILL-SET HIGHLIGHTS

• Understands necessity for Confidentiality

• Good communication skills (both written and oral)

• Easily adaptable to change

• Dedicated, honest, dependable

• Self-motivated to succeed

PROFESSIONAL EXPERTISE

Office Assistant for Student Support Services,

Hazard Community & Technical College, 2007 – 2009

• Answered phone in a courteous manner, as well as setting appointments for new participants to get involved

• Greeted students and other visitors in a friendly, courteous manner

• Performed data entry into Blumen Software for 200 participants.

• Conducted file maintenance for 200 active participants

• Conducted file maintenance for past participants

• Created mid-term reports for participants

• Responsible for mailing of mid-term reports to each instructor each semester.

• Updated transcripts each semester for all active participants

Human Resources Support Assistant,

Hazard Independent School System, 2005 - 2007

• Responsible for file maintenance

• Responsible for setting appointments with HR Specialist and employees in order to maintain proper insurance

• Performed data entry in Professional Development Database

• Maintained and updated employee directory/emergency contact information

• Served as communications operator

• Supervised college work studies

• Assigned part-time employees to payroll

Human Resources , College Work Study,

Hazard Community & Technical College, 2003 - 2005

• Performed file maintenance

• Served as communications operator

• Supervised student work studies

• Assigned part-time employees to payroll

• Ran errands when needed

Service Writer, Faulkner’s Garage, 2002 - 2003

• Greeted customers courteously

• Performed file maintenance

• Responsible for data entry in service software provided

• Calculated charges and received payments from customers

• Supervised co-workers

PROFESSIONAL DEVELOPMENT

• Dean’s list recipient for 6 semesters

• Member of Phi Theta Kappa

• Certifications in Office Systems, General Business, Basic Business Management, Small Business Management, Advanced Business Management, and Management

EDUCATION

• Business Administration Management Option, Associates in Applied Science, Hazard Community & Technical College, Graduated 2005, GPA 3.64

• Business Administration Office Systems Option, Associates in Applied Science, Hazard Community & Technical College, Graduated 2007, GPA 3.4

REFERENCES

• Vickie Combs, HR Director, Hazard Community & Technical College, 606-***-****

• Angela Fugate, Hr Office Assistant, Hazard Community & Technical College, 606-***-****

• Chestina Turner, Student Support Services Tutorial coordinator, Hazard Community & Technical College, 606-***-****

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