Senior Microsoft Technical Consultant

Matt YERLI

Senior Microsoft System Administrator

(917) 216 – 0444

****.*****@*****.***

TECHNICAL SKILLS

Operating Systems Microsoft Windows Enterprise and Data Center Servers (Advanced)

Server Clustering, Network Load Balancing for High Availability

Microsoft Windows NT/2000/2003 Server (Advanced)

Application Systems Microsoft Exchange Server (Advanced) – 5.5 / 2000 / 2003 / 2007

System Management Server 2003 and SCOM 2007 (Advanced)

Microsoft Operation Manager 2005 (Advanced)

Microsoft Data Protection Manager (DPM) (Advanced)

Web Technologies Internet Information Server IIS5 / IIS6/IIS7 (Advanced)

SharePoint Portal Server Administration 2000/2003

HTML, DHTML, JavaScript

Security Microsoft Proxy Server (Advanced)

Microsoft ISA Server (Advanced)

VPN Routing and Remote Access Server (RRAS)

Security Algorithms (IPSEC, MD5, MHA, 3DES), Public Key Infrastructure( PKI), Certificate Authorization (CA)

Databases Microsoft SQL 2005 (Advanced), Microsoft SQL 2003, Microsoft SQL 2000, Sybase

Programming Visual Basic, VB.NET, C, Java, VB Script, JavaScript, Power Shell, Web Services, Assembler, Low level Programming

Networking Proven success in managing LAN/WAN Backbone Infrastructure, Internet, Intranet and Communications Technologies, Routing and Layer-3 switching concepts, Cisco Router Configuration

Application of LAN/WAN Networking Technologies such as Fast Ethernet, OSI Layer Model, Segmentation

Experienced with most of the common protocols like TCP/IP, Frame/Relay, PPP, ISDN, channelized E1 etc.

CERTIFICATIONS

Microsoft Certified Trainer - MCT

Microsoft Certified Systems Engineer – MCSE (Windows NT/2000/2003)

Microsoft Certified Database Administrator – MCDBA

Cisco Certified Network Associate - CCNA

CompTIA A+ Core Hardware

PROFESSIONAL EXPERIENCE

Microsoft Consultant

Stevens University, Hoboken, NJ (Contract through Mina, Inc.)

June 2008 – July 2008

Provided high level technical support

Consulted client for Active Directory upgrade and maintenance

Setup recovery and back-up system for infrastructure

Senior Microsoft Consultant

UT, Inc. Garfield, NJ

September 2007 – Present

Provides high level technical support to value added customers

Consults clients to design, architect and deploy Microsoft server technologies involving in enterprise and system architecture

Involves in IT Strategy, IT Infrastructure, Security, Network Systems Management

Technical Account Manager

Microsoft, Istanbul

February 2004 – September 2007, www.microsoft.com

Technical Support Engineer:

Supported Microsoft’s Premier Customers and Microsoft’s Partners about various Microsoft technologies including consulting, installing, configuring or presenting products

Developed tools for troubleshooting Microsoft’s products such as SMS Backlog Trouble-shooter, SPS 2003 Explorer and WSS Backup

Provided ROSS (Rapid On-Site Support) on site support regarding mission critical problems and communicated with customers, Global Technical Support Engineers (GTSC), subsidiary staff via email and phone

Utilized sophisticated tools to analyze complex problems and developed solutions to meet customer needs including writing code for workarounds

Solved increasingly complex level of problems that required in-depth product knowledge escalated by regional EMEA subsidiary sites: Global Team Support Center

Handled mission critical situations and complaints for sensitive clients

Technical Team Management:

Managed Support Specialists in order to achieve Days to Solution in timely manner

Managed hot-site issues by setting customer expectations drawing action plans

Prepared and delivered workshops and technical presentations to Microsoft Service Team that included Technical Account Managers, Technical Specialists and Support Engineers

Wrote technical articles and whitepapers about various Microsoft server technologies and general security concepts published at Microsoft.com as well as Microsoft intranets

Reviewed articles and sample codes written by team members

Mentored Support Engineers and advised consultants for system design in various projects

Conducted Supportability Review, Design Review and health check at the customer side as needed about System Management Server, Operations Manager, ISA Server and SharePoint Portal Server

Provided marketing team with product feedback and new product launches

Monitored and responded to the questions on technical aliases.

Pre-Sales Engineer:

Enhanced global policies, processes including Case Handling and Work flows

Guided preparation and delivery of Pro-Active Support Services, Supportability Reviews, Consulting and Expert Round tables and defined scope of upcoming technologies

Led special projects as assigned (international Bus & Process Improvement)

Assisted special projects in conjunction with other MS departments (MCS and Pre Sales)

Led special projects like international Bus & Process Improvement in coordination with the other Microsoft departments like MCS and Pre-Sales

Involved in recruiting and training new team members

Represented Microsoft in technical or marketing seminars, forums, conferences and events

Support and Project Engineer

Koc System, Istanbul

October 2000 - December 2003, www.kocsistem.com.tr/eng

Planned, designed and implemented Microsoft Windows systems including WAN and LAN configurations, firewalls, proxy servers, mail servers, Web/FTP servers, VPNs

Implemented security and Internet solutions for big clients like Aygaz, Beko,Tofaş etc.

Planned, designed and implemented WAN and LAN projects

Planned, designed and implemented client’s IT infrastructure

Project Engineer

Siemens Business Services, Istanbul

1998-2000, www.it-solutions.usa.siemens.com

Established networking infrastructure between branch offices

Managed and supported help desk operations at branch offices

Administrated operational activities including implementation and management of Microsoft Windows NT Systems

Designed and configured LAN/WAN and Network Security technologies including troubleshooting

Supported more than 100 Windows9X client users in Windows NT network

Implementation, installation and configuration of the System Management Server

Revised and improved daily operations and procedures

Installed and configured Cisco routers

PROJECTS

VEDOP Project: One of the largest single connected networks with 15,000 clients and over 25,000 users in 350 different locations.

Supported engineers for Windows Server installation and network infrastructure configuration

Member of a team designing networking backbone, IP infrastructure, Windows NT Server design, security framework and messaging system

Designed and implemented unattended Windows NT Server setup including network management applications

Military Land Force Project: Large scale Windows 2000 design

Internet connectivity and Exchange 2000 mail system to meet new organizational goals with 10,000 users in 81 sites and.

Member of a team designing operations for installation of Active Directory and network services using Microsoft Systems

Reference: Siemens Business Services Web Site

TRAININGS DELIVERED

2001 KOC SYSTEM Active Directory and Directory Services

2002 KOC Bank IT Team. SQL 2000 Tuning and Optimization

2003 SPPS at Hilton (Share Point Portal 2003) new Features and Implementation

2003 SPTS at Microsoft (Share Point Team Services)

2004 Security Infrastructure and Rights Management –Turkey Army land forces

2005 SMS 2003 (System Management Server 2003) at Netron

2005 MOM 2005 new Features at Microsoft

2005 IIS 5.0 and IIS 6.0 differences at Guaranty Bank

A+ Hardware Tech, Advanced TCP/IP and Networking Tech, Cisco CCNA Cert

MCSE 2000-2003

SMS 2003, MOM 2005, Exchange Server 200x

VPN and RRAS (Routing and Remote Access)

Active Directory and Directory Services

Clustering and High availability

Backup and Storage systems SAN and NAS Solutions

SQL Server Administration

IIS5.0 Web Server, IIS 6.0 and Web Server Security

CA (Certification Authority) and PKI (Public Key Infrastructure)

TRAININGS ATTENDED

Level 400 Exchange Server 2003 training by Exchange in Seattle, WA

Exchange Server Mobile Integration in Seattle

VPN and Secure Communication in Seattle

SMS 2003, MOM 2005, Windows Server Advanced Enterprise 2003, Active Directory

Core Server Support Training for Mission Critical Cases in Microsoft Campus in Seattle, WA

Database Tuning and Optimization for MS SQL 2000/2005 Training by SQL Developers

EDUCATION

Master of Science, (1995-1996) Istanbul Technical University, Electronics Engineering, Istanbul (One year)

Bachelor of Science, (1990-1995) Yildiz Technical University, Electronics Eng., Istanbul

REFERENCE

Murat Ozturan : Team Leader at Microsoft Corporation, Seattle, WA

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