Customer Service Administrative Assistant
Resume:
Marianne Senatore
Newton, MA **459
************@***.***
Objective:
To work as a dispatcher or in a customer service environment. Provide the best of my services by effective utilization of my skills, and help achieve organization goals.
Professional Experience:
Ultimate Shuttle, Concord, MA 06/2010 to 02/2011
Dispatcher/Call Taker
• Responsible for timely dispatch of all vehicles to right destinations
• Organized services for last minute requests
• Rearranged schedules when needed
• Adhered to organization policies
• Attended to customer complaints
• Provided status update of all vehicles on movement
Metro Cab, Allston, MA 06/2007 to 10/2009
Dispatcher/Call Taker
• Organized services for last minute requests
• Responsible for timely dispatch of all vehicles to right destinations
• Adhered to organization policies
• Attended to customer complaints
• Responsible for status update of all vehicles on movement
Unicor, Ft. Worth, TX 01/2006 to 12/2006
411 Operator
• Responsible for 200-300 calls daily
• Responded to customer requests for information on numbers and addresses
• Adhered to organization policies
• Attended to customer complaints
Various Temp Agencies, Washington, DC 01/1991 to 12/2005
Administrative Assistant
• Composed and typed memos and letters
• Answered phones, took messages
• Set up meetings, travel plans
• Met deadlines in a timely manner
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