International Business
Resume:
Giovana Marrufo
Brownsville, TX.
wj6gh9@r.postjobfree.com
OBJECTIVE – To obtain a challenging position with a dynamic corporation where I can use my strengths to motivate employee productivity, maintain excellent customer service and create a positive work environment
EDUCATION
Bachelors of International Business, The University of Texas at Brownsville, Brownsville TX
December 2011
GPA in Major: 4.0/4.0; Overall GPA: 3.59/4.0
Study Abroad: Paris, France – July 2011
WORK EXPERIENCE
English Teacher, Programa de Inglés en Educación Básica, Matamoros MEX
August 2008 – Present
• Established and enforced rules for behavior and procedures for maintaining order among the students for whom they were responsible.
• Adapted teaching methods and instructional materials to meet students' varying needs and interests.
• Prepared, administered, and graded tests and assignments to evaluate students' progress.
• Taught rules of conduct and maintained order in the classroom and on the playground.
• Lectured, demonstrated and used audiovisual teaching aids to present subject matter to class.
Office Clerk, The University of Texas at Brownsville, Brownsville TX
March 2010 – December 2011
• Added new material to file records, and created new records as necessary.
• Performed general office duties such as typing, operating office machines, and sorting mail.
• Transmitted information and documents to customers, using computer, mail and faxing machine.
• Operated telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
• Greeted persons entering establishment, determined nature and purpose of visit and directed and escorted them to specific destinations
Intern, Pan American Airways, Brownsville TX
November 2010 – February 2011
• Communicated with suppliers, private and public businesses by telephone to offer service
• Explained customers about the transportation service, prices and offered options
• Successfully kept a database of all customer information
• Received a certification of Cargo Sales and Logistics Specialist
Camp Monitor, Government of Matamoros, Matamoros MEX
May 2004 – June 2007
• Observed and monitored play activities, and entertained children by reading to them and playing games with them.
• Accompanied children on walks and other outings.
• Kept children's quarters clean and tidy.
ACHIEVEMENTS
• Scorpiontation Leader at U.T.B/Summer 2011
• I Am Buddy Program at U.T.B
• Public Relations Coordinator at the Accounting Society Club
HIGHLIGHTS
• Assertive, self-motivated, goal-oriented, organized and efficient.
• Work well in a high pressure environment.
• Familiar with Microsoft Office and Microsoft operating systems.
• Excellent communication, interpersonal and organizational skills.
• Friendly - can get along well with others.
• Excel at directing a cohesive staff in the successful attainment of objectives.
• Bring enthusiasm to team projects and encourage others to develop workable ideas.
REFERENCES – Available upon request
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