Joseph Neas
Medway, MA *****
www.joeneas.com
Information Technology Senior Project Manager
Talented IT professional with an extensive background in diverse industries. Noted for leadership of high profile projects, building long lasting relationships, and motivating team members. Reputation for accountability and dedicated to providing the best use of technology and processes in support of business strategy. Core strengths include:
Application Management
Business Case Development
Staff Development & Leadership
Distributed Team Management
Creating Strong Partnerships
Vendor/Contract Management
SUMMARY
PROJECT MANAGER
• Guided a major rewrite of a web based automated workflow solution for the tax industry to include financial, bookkeeping and other types of firms therefore providing entry into new markets.
• Coordinated a project to automatically strip and load data from financial reports. This data could now be reviewed and processed saving time and effort to input the data manually.
• Integrated multiple systems due to Mergers and Acquisitions.
• Supervised a data center consolidation due to an organizational restructuring to save money.
APPLICATION MANAGER
• Managed and developed team members in application groups including Order Entry, Engineering, Customer Service, MRP and Reporting.
• Developed standard processes such as enhancement requests, problem reporting, change documentation, prioritizing, business approval and implementation improving efficiency.
• Negotiated software contracts and managed vendor relations.
BUSINESS ANALYST
• Collaborated with the major investor of a document approval system to design functionality and workflow.
• Guided a business partner to review current system functionality and suggested and evaluated future changes.
• Analyzed an interface from a suppliers order entry system into the order tracking system of the customer.
PROJECT MANAGEMENT OFFICE
• Trained consultants on proper procedures and documents that needed to be used.
• Reviewed projects in regards to time and budget with the project managers and the management team.
PROFESSIONAL EXPERIENCE
Seventh Sense Biosystems, Cambridge, MA Jan – Feb 2010
Early stage, medical device company developing a new generation of health monitoring products
Contractor
• Created an MS Project 2007 plan for the next five years for the development of products the company is planning to design and build.
• Held training on MS Project 2007 for staff.
Implementation Factory, Inc., Framingham, MA 2006 – 2009
Custom Business Solutions and Support
Senior Project Manager
• Managed the relationship with the company’s largest customer.
• Guided a major change to an accounting software package, which allowed the firm to sell into new markets.
• Supervised an offshore development team creating a system to automatically extract data from financial reports.
• Assisted the principal partner with the design and review of a web based electronic signature application.
EMC Corporation, Hopkinton, MA 2001 – 2006
Information Infrastructure and Support
Project Manager/Senior Business Analyst
• Improved customer satisfaction by supporting the Executive Vice President of Storage Platforms in the implementation of an extensive product issue research system for customers and partners in a three-month period.
• Integrated 100,000 records from an acquired company’s customer service support system into Clarify the company’s standard application to increase productivity by reducing redundancy.
• Recruited to manage a troubled software project that was six months behind schedule that allowed customers to gather and send problem data in a timely manner. Immediately set up daily meetings with the project team and vendor to identify and resolve issues. System went into steady state support after four months.
• Managed the upgrade of a logistics system by three releases in an abbreviated timeframe introducing new functionality to forecast and ship product.
Keane, Inc., Lexington, MA 1997 – 2000
Application, Infrastructure and Outsourcing Services
Principal Consultant
• Tightened customer relationships for an office supply company by integrating customer orders directly back into the customer’s third party software applications. Worked closely with the third party software vendors on system integration.
• Directed an uneventful Year 2000 transition for a publishing company. Established project guidelines and developed processes to track the progress of multiple divisions’ project plans. The client retained the guidelines and procedures to implement on future projects.
• Mentored and trained consultants in project methodology, structure and tools to keep client projects on track and within budget. Working for the Project Management Office (PMO), performed risk assessments, and audits to measure progress against time, budget, and deliverables.
EDUCATION
Boston College, Chestnut Hill, MA
Bachelor of Science, Mathematics
Leadership Skills, (Carroll School of Management)
Babson College, Babson Park, MA
The Art of the Business Case Boot Camp
PROFESSIONAL DEVELOPMENT
(Company sponsored seminars)
• Risk Based Approach to Project Management
• Managing Performance
• Effective Hiring
ASSOCIATIONS
• Project Management Institute (PMI)
• Microsoft Project Users Group (MPUG)
• Wayland to Waveland Katrina Relief