Administrative Assistant

Objective: To secure a position as an administrative assistant with an established organization.

Summary:

Accustomed to handling sensitive and confidential records. Experience in office operations. Use of operating office machines, handling incoming and outgoing mail, answering phones. Customer service, written and verbal communication skills. Provided technical and administrative support for business and office practice.

Work Experience:

01/2008-04/2008

Sussex Eye Center

17 Lighthouse Road

Selbyville, DE 19975

Receptionist

Provided medical office practice support for two doctors.

Interaction with diversified public, scheduling and verification of patient’s personal and insurance information. Knowledge of HIPPA Act, expediting charts controlling office flow. Answering telephones, use of various office machines. Evaluating needs of patients.

09/2005 - 05/2007

BesTemps Career Associates

32- A Bridgeville Road

Georgetown, DE 19947

Research

Administrative support for state agency, sales of business license, redemption lottery tickets, research of supporting documentation for fiscal /financial/auditing functions. Served as a liaison with the public/clients and agency staff. Knowledge of various software systems. Directing calls, taking messages, answering telephones, typing routine correspondence for auditors and tax payers. Interaction staff and other internal and external contacts.

07/2003-May-2004

M & T Bank

499 Mitchell Street

Millsboro, DE 19966

Cash Management & Merchant Specialist

Provided technical assistance to higher level of corporate customers and banking managers. Maintained relations with internal and external contacts. Experience in record keeping, retention, and filing systems. Use of automated information system to enter, update, modify, delete, retrieve/inquire and report on data. Technical assistance for merchants, administrative duties involving internet, credit card adjustments and approvals, assistance with wire transfers, ach transfers.

07/1998 - 07/2003

Allfirst Bank

499 Mitchell Street

Millsboro, DE 19966

Corporate Analysis Associate

Multitasking office practice skills, maintaining interrelationships with professionals on all levels. Accustomed to handling sensitive confidential records. Analytical and problem solving. History of producing accurate and timely assignments. Detailed, organized and accurate multitasking skills. Recommended courses of action. Effective oral and written skills, office operations, use of office machines. Receipt of incoming and outgoing mail, answering phones, directing calls and taking messages. Assisted with opening and closing of corporate business accounts. Analyzing corporate business statements fees.

Education:

06/1976 Diploma

Sussex Central High

301 W. Market Street

Georgetown, DE 19947

Major: Business Office Practice

08/2005-06/2007

Delaware Technical & Community College

P.O. Box 610

Georgetown, DE 19947

Major: Medical Assistant

Skills:

Keyboarding, Adding Machines, Fax, Multiline

Telephones, E-mail, Microsoft Internet, Windows NT 98, Microsoft Word & & Works, Microsoft XP, Home & Office, Typing, Computer, Financial, Person and Medical software, Filing, Data entry and Customer Service

Contact this candidate