401k Conversions/Retirement Benefit analyst

JOEL MCCOY

**** ******** ******, *******, ** ****6

201-***-****, ************@*****.***

401K SENIOR ANALYST

Account Management | Account Retention | Repeat Business | Market Analysis

Financial Consulting | Product Marketing | Event Planning | Team Leadership

Accomplished professional with proven success in achieving and exceeding individual client financial goals and objectives in all aspects of day-to-day activities, with a focus on client retention, account management, and portfolio cultivation. Extensive experience with all aspects of 401K analysis, retention, and transition. Set goals, establish priorities, manage resources, and develop targeted operating strategies. Implement ongoing quality assurance to increase operational efficiency and project management. Excel at interacting with broad populations, including C-level executives, sales representatives, vendors, clients, contractors, and related stakeholders. Evaluate industry trends and use findings toward designing and executing plans to boost quality assurance research and investigations. Fluent in English and Spanish.

EMPLOYMENT HISTORY

GELLER GROUP, LLC, Manhattan, NY (2003-2005, 2006-2009)

401K Conversion Specialist

Pentegra Retirement Services - White Plains, NY (2005-2006)

Client Transition Manager

Bank of New York Employee Investment Plans Division - Purchase, NY (2000-2003)

401(k) Conversion Administrator

Morgan Stanley Dean Witter - Jersey City, NJ (1998-2000)

START401(k) Plan Administration

The Equitable: Momentum 401(k) Plan Services - Secaucus, NJ (1996-1998)

Special Processing Unit-Disbursements/Productivity and Problem Analysis

PROFESSIONAL SKILLS

Operations Management

* Performed comprehensive and personal financial planning, with a focus on researching and analyzing all aspects of client revenue projections and executing conversion plans designed to increase and maintain revenue streams.

* Compiled, maintained, and updated administrative policies and procedures for the administrative manual, including website updates and maintenance.

* Created trust accounts for incoming plans, including coordination and trading of assets to maintain all cash reconciliations as well as asset and trust to records reconciliation and reporting.

* Supervised transition meetings, reviewing all aspects plan administration for both 401(k) and Stock Purchase Plans.

* Assisted in the hands on training and development of all new conversion department employees.

* Responsible for the processing of all terminations, final lump sum and leave of absence loan repayments, loan defaults, loan reconciliations, minimum required distributions, and beneficiary designations using Omniplan.

Financial Analysis

* Devised in-depth plans by utilizing Trustmark (MBA and 3Di), establishing BNY processing standards, and managing the administration process from inception through completion.

* Diligently reviewed and analyzed all aspects of incoming plans by researching existing plan documents, trust arrangements, service agreements, and Gateway partnerships.

* Collaboratively worked with staff to develop and execute key conversion strategies through an in-depth review of engagement letters, memos of terms, and other correspondence produced by the sales and legal departments.

* Compiled data for financial reports and conducted comprehensive analysis of social and economic data.

* Executed financial analysis and planning, with focus on developing strategies, researching potential and current investment products, and managing accounts.

* Performed final reviews of fund feasibility in accordance with each custodial platform requirements.

* Coordinated forwarding of disbursement output for client, transfer agent, and trustee and all related issues and resolutions.

Document Maintenance & Client Relations

* Actively liaised between current and prior custodians, as well as TPA to develop and execute conversion strategies.

* Supervised client accounts by diligently managing asset and record transfers, creating plan on Pentegra systems, uploading conversion records, and reconciling assets received.

* Produced all trustee/custodial documentation, internal communication of plan administrative requirements, letters of authorization, and Pentegra agreements, and coordinated document execution.

* Met with clients to review current portfolios and implement plans for financial products.

* Analyzed, reviewed, and tracked data, evaluated long-term financial trends, and analyzed measurable economic influences pertinent to client portfolios.

* Maintained client correspondence, records of logging and tracking processes, and annual reports on all special processing and retroactive cases.

Career Note: Additional employment experience for AT&T Capital Corp as an Intern in the Cash Operations Dept, Capital Markets, Treasury Dept., and Capital Markets, Equipment Leasing Dept.

EDUCATION/CERTIFICATION/COMPUTER SKILLS

Bachelor of Arts in Political Science, Minor in Puerto Rican and Hispanic Caribbean Studies

Rutgers University

ASPPA Certification

Microsoft Office and Windows

Various 401k Recordkeeping systems

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