Customer Service Sales

**** ****** ******, *** **, BRONX, NEW YORK *****

*TEL: 347-***-**** *Email: **********@***.***

Debbie Posada

PROFILE

To obtain a position in office support utilizing MS Word and Excel skills; bilingual in English and Spanish; serious, professional attitude; excellent customer service provider

WORK EXPERIENCE

Nory’s Beauty Salon Bronx, NY

Stylist

February 2008 – Present

Style, cut, blow-dry, highlights over 10 clients per day.

Create new cuts and styles according to clients’ needs.

Organize and maintain a clean and professional environment.

Handle cash and credit card transactions.

Costco Wholesale Portchester, NY

Cashier & Member Services

September 2005 – February 2008

Opened 80 American Express/Costco Member Card accounts in four weeks - 2006

Upgraded 5 to 10 Costco Member accounts daily

Processed members’ orders and collected payment while providing a high level of customer service.

Performed clean-up, department set-up and closed tasks as necessary.

Greeted members, determined preferences and answered all questions related to their membership. Ensured that quality customer service standards where maintained.

Coordinated accurate receipt of products into the inventory management system.

Organized store displays and sections ensuring proper placement of all titles in order to maximize sales.

Ensured proper execution on promotional calendars and company best seller lists.

EDUCATION

Monroe College Bronx, NY

Associate in Applied Science August 2010

Major: Business Administration

Brittany Beauty School Bronx, NY

Cosmetology License, Granted February 2008

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