Senior Process Analyst

W. Bruce Thompson

** ********* ******

Salem, NH 03079

Cell phone: 603-***-****

Home phone: 603-***-****

Email: *******@*****.***

Objective: To utilize my experience with process analysis in a firm that is aggressively seeking to increase process speed and reduce process costs in all corners of the organization.

Career progression

Co-owner of a commercial waterproofing company

Business process improvement software presales engineer ($1 million+ per sale)

Simulation software presales engineer ($10,000+ per sale)

Central planning engineer

Floor engineer

Employment

R&T Waterproofing LLC Manchester, NH May 2006 – September 2011

Commercial waterproofing company providing solutions for new and existing buildings.

Co-owner performing all duties associated with running a commercial waterproofing business, including but not limited to planning and coordinating on-site work, estimating, procuring, contract negotiating.

• Managed twenty successful contracts in the $5,000 - $100,000 range

I2 Technologies, Inc. Irving, TX 1997 - 2003

Business process improvement software company.

Technical sales lead tasked with illustrating the value added to manufacturing companies should they choose to implement various pieces of a business enterprise software package. Successfully translated customer concerns into proof of concept by working with concerned customer parties to analyze the data flow between Order Entry, Manufacturing and Order Fulfillment,

• Received Sales Club award for achieving $1,000,000+ in sales

• Designed and implemented a worldwide presales website

AT&T Istel, Inc. (now The Lanner Group) England 1991 - 1997

Discrete event simulation software development company

Technical sales lead for demonstrating the ease of use and value added to a firm when utilizing Witness discrete event simulation software for process analyses and cost reduction

• Performed multiple process analysis consulting projects in a variety of environments

• Trained over 200 users

• Published and spoke at numerous trade shows

Wang Laboratories, Inc. Lowell, MA 1984 - 1991

Within a Central Planning group, implemented an industry leading lean manufacturing system.

Raytheon Corp., Andover, MA 1980 - 1984

Implemented the Patriot guidance system manual assembly line.

Inventor’s award – Replaceable Torque Drive

Education

BS Industrial Engineering, Northeastern University, Boston, MA 1980

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