Resume of Sherry Lynn Speaks - Administrative Assistant Candidate

Sherry L. Speaks

**** ******** *****, *******, ** 30032

Home: 404-***-****

Messages: (678) 732 - 5732

OBJECTIVE

A rewarding Receptionist/Secretary/Administrative Assistant position in which acquired experience,

abilities and a commitment to excellence will have valuable application.

SUMMARY OF QUALIFICATIONS

  Dynamic Professional with an extensive background in providing Administrative Support and Operations Management for a wide variety of healthcare, educational, non-profit and philanthropic organizations.

  Expertise in project development, grant/proposal writing, fund-raising, sales/marketing strategies, fiscal control, recruitment and staff training/supervision.

  Experience with scheduling, organization, office administration, client invoicing, accounts receivable, word processing, and database and file management.

  Demonstrated ability to develop, build, and maintain critical relationships involving clear communication, persuasion and diplomacy. Dedicated, innovative and self-motivated team player/builder.

  Quick study with an ability to easily assimilate new ideas, concepts, methods and technologies. At ease in fast paced situations with urgent deadlines as well as emerging and changing requirements.

  Superior communication, interpersonal, analytical, human / public relations, multi-tasking, problem solving and leadership skills. Thrive in both independent and collaborative work environments.

  Proficient in the use of a variety of computer programs and software applications including Windows, Microsoft Word, Excel, PowerPoint, Publisher, and Access.

EDUCATION

Career Link Computer Workshops-Pittsburgh, PA

Advanced Word, Access Power Point, Publisher, Excel × 2002

Three Rivers Employment – Pittsburgh, PA

Professional Development Workshop - Office Technologies ▪ 2000-2001

American Business Institute – Los Angeles, CA

Certified Computer Operator ▪ QPA: 4.0 ▪ Honors: Valedictorian ▪ 1988-1989

Carlow College – Pittsburgh, PA

Business Management ▪ 1989 -1990

Nursing × 1978 -1980

EMPLOYMENT HISTORY

NOTE: Various temporary receptionist, secretary and administrative assistant positions in the Pittsburgh and Atlanta areas from 2007 through 2008.

UPMC Artificial Heart Program (AHP) 11/05 – 1/ 07

Secretary III: Administrative support to the Director, Engineers, and Nursing staff of the Artificial Heart Program.

Completed, process and track all Purchase Requisitions and Disbursements to ensure the successful completion of orders with prompt delivery of VITAL – Life Sustaining (VADs) inventory purchases, along with ordering all office supplies and equipment. Prepared marketing packages for conferences / seminars and assisted with special events, annual fund raisers and celebrations. Organized, tracked and maintained human resource files and maintained general office. Assisted with the planning and coordinating of office meetings. Made and coordinated travel arrangement for AHP personnel.

Greeted and directed all visitors, processed and directed incoming calls, assist in preparing performance evaluation, handled special administrative projects as assigned.

UPMC Cardiovascular Institute (C.V.I.) 8/05 – 11/05

Senior Administrative Assistant: (Temporary Assignment)

Coordinated and processed administrative work for the UPMC Cardiovascular Institute

Executive Team, Human Resource Manager, Chief Financial Officer, Doctors and support staff.

FACILITIES: Coordinated space planning and development renovations, ordered furniture for CVI, PC and phone port activation, PC and phone moves. Telephones: new lines, new phones, etc., phone back up for HR and Finance, ordered all office supplies and equipment. Maintain CVI calendar of events, updated and maintained CVI directory. Maintained conference room schedules, handled special administrative projects as assigned.

FINANCE: Copied and distributed financial activity reports to physicians. Completed, processed and kept all UPMC disbursements reqs. filing current. I entered on-line financial expenses and reimbursements. Monitored UPS slips and distributed to secretaries as requested. Mailed or faxed and copied all Pitt & UPMC request on a daily basis (invoice reqs, purchase reqs., disbursements, etc: Tracked unpaid medical records, prepared UPP bank deposits. Entered monthly phone bills and monitored faculty/staff usage, including add/deletes. Prepare memos and invoices.

HR: Maintained physicians address/contact list. Forwarded all time sheets to HR manger for verification and signature for payroll and assisted in preparing job descriptions. I maintained multiple logs to keep track of faculty recruitment, employment agreements, staff and faculty compliance. I handled special administrative projects as assigned.

UPMC Temporary Services 11/02 – 4/03

Secretary II – Orthopedic Surgery / Sports Medicine

(Dr. Lovell, Dr. Collins, Dr. Hagen & Dr. Stone)

Effectively coordinated and managed all scheduling and appointment calendars, both professional and clinical. Prepared and organized all meeting information related to all appointment, including agendas, lectures, etc. Provided support in the preparation / typing of all daily correspondence, manuscripts, grant, studies, etc., completed commercial insurance forms, disability forms and Workmen’s Compensation forms. I typed correspondence to include return to work, excuses from school, and medical necessity letters. Scheduled depositions, request payment for services rendered and obtain appropriate patient records prior to scheduled deposition. I effectively handled all office communications, including answering and responding to all inquiries, complaints and request for appointments. I routed all calls appropriately. Completed charts for weekly office hours; complete requisitions and file lab results. Independently managed travel arrangements for physicians and acquire the proper reimbursements for travel expenses and other miscellaneous expenses. Organized and managed all arrangements for visiting professors, and quest speakers. Performed all other related duties as directed by the C. O. O., Physician Business Services, University of Pittsburgh Physicians Orthopedic Surgery/Sport Medicine. Typed bio-sketches and updated CVs.

UPMC Temporary Services (cont.)

Executive Assistant / Administrative Coordinator for the vice Chairman (WPIC)

Coordinated all daily activities for the Executive Vice Chairman to conduct his administrative and academic duties: managed appointment calendar and agenda, acted as a liaison between faculty and staff to communicate appropriate work assignments, produced research materials, coordinated upcoming event, made travel arrangements, tracked reimbursements, expense reports, manuscripts, maintained a comprehensive list of task, projects, lectures and proposals, responded to emails and correspondence and train new permanent employees.

Bless the Children, Pittsburgh, PA / Decatur, GA 12/99 – 8/08

Child Advocate / Proposal & Grant Writer (1/99 – Present) (part-time)

Established and coordinated all aspects of a non-profit organization to facilitate the continuous education of chronically/terminally ill children and young adults. Created a mission statement to define the goals/purpose of the organization and wrote the initial proposal, executive summary, business and financial plans for successful operation. I developed national marketing plans, sales strategies and promotional campaigns for TV, radio and print media in order to solicit sponsorships and endorsements. Recruited/directed a national staff of volunteers and facilitate the teaming of corporations with various hospitals in a gift-matching program, providing home computers and educational software to meet each child’s educational needs during their illness.

References:

Mr. Stephen Winowich,

Director of Operations

UPMC – Artificial Heart Program

330 Scaife Hall – 200 Lothrop St.

Pgh., PA 15213

(412) 647 – 6082 *********@****.***

Ms. Jeanne Johnson

Manager – Personnel and Administrative Services

UPMC – Cardiovascular Institute

200 Lothrop St.

Pgh., PA 15213

(412) 647 – 0148 ********@****.***

Dr. Tina M. Battle

International City Christian Center

P.O. Box 965304

Marietta, GA 30066

770-***-**** Ext. 12

*************@**************.***

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